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Tom Lavallee at Rate (NMLS #132849)

5.0

About this business

Location details

3940 North Ravenswood, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.01,104 reviews
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Gus Beck's profile image
Gus Beck 
3 years ago

Tom made the process of refinancing quick and easy. He answered all of my questions and was available from start to finish. The rest of his team was VERY responsive and helped complete the process in an extremely timely fashion. I would recommend them to anyone looking to refinance. 

Business response:

Thank you Gus for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

ChrisMason10's profile image
ChrisMason10 
3 years ago

I really love working with Tom and his team. We have refinanced 3 separate times now with his team and both experiences were terrfific. Tom worked with us and helped us get exactly what we needed both times. He and his team are my first call if I need to refinance again. 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation! 

erin heinz's profile image
erin heinz 
3 years ago

Tom and his team at Guaranteed Rate were at all times professional. They lead me through the process and made it very easy to navigate. They kept me in the loop at all times and made sure all documentation was submitted timely. They also kept me apprized of any issues and worked to resolve them expeditiously. It was a very positive experience. 

Business response:

Thank you for the kind words and review. I really appreciate your support and recommendation. 

Angelina's profile image
Angelina 
3 years ago

Tom and his team were very easy to work with. They always answered our questions in a timely and professional manner. This is our second time using Tom & his team and we will continue to use them for all future financial things related to housing. 

Business response:

Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words Angelina. 

kennedy225's profile image
kennedy225 
3 years ago

Tom and His Crew work promptly to get the refinance process complete. From start to finish, it only took 2 weeks. They stay on top of it and communicate every step of the way. I didn't even have to leave my home for the closing, which was very convenient. A Great Group of People to work with. 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team - Always happy to help! 

LizM's profile image
LizM 
3 years ago

Tom is extremely patient, knowledgeable and kind. Tom will immediately get back to you if he misses your call. He is extremely attentive and wants to ensure you get the best service and pricing possible. Tom is extremely knowledgeable in this field and can answer any questions one may have. Thank you, Tom! 

Business response:

Liz, thank you for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

sam g's profile image
sam g 
3 years ago

Tom Lavallee is very knowledgeable and easy to work with. He and his team are very responsive and helpful. We had the refinancing completed at our home. 

Business response:

Thank you for the recommendation and kinds words. I really appreciate the trust you have in me and my team. Call me anytime if you need anything Sam. 

dgdickow's profile image
dgdickow 
3 years ago

Tom & his team provide the best customer service hands down. He is always available to answer questions or explain something to you. This was the easiest & most streamlined refinance experience ever! The complete opposite of the lengthy & very complicated experience I had previously. The best part is that Guaranteed Rate absorbs the closing costs so its a no-brainer. I was referred by a work colleague and didn't hesitate to refer him to another work friend. 

Business response:

Thank you for the recommendation and kinds words. Call me anytime if you need anything. 

ent2243's profile image
ent2243 
3 years ago

I have been using Tom's Mortgage lending services for about 20 years now. I can't think of anyone better than him in this business. Very professional and courteous, with a sense of purpose and speed 

Business response:

Thank you for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

Frequently asked questions about Tom Lavallee at Rate (NMLS #132849)

How is Tom Lavallee at Rate (NMLS #132849) rated?

Tom Lavallee at Rate (NMLS #132849) has a 5 star rating with 1,104 reviews. 

When is Tom Lavallee at Rate (NMLS #132849) open?

Tom Lavallee at Rate (NMLS #132849) is closed now. It will open tomorrow at 9:00 a.m.