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1900 E. Golf Road, Suite L20, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Vic reached out to me about refinancing, and got it done within a couple weeks and got me a better rate. Super easy and convenient…it has been great working with him again
Eric and his team were a HUGE pleasure to work with! Super simple & smooth, clear communication, and quick responses. Overall, it was a great process!
If there were an MVP award for the home buying process, our lender would win it hands down! From the very beginning of pre-approval all the way to closing, they absolutely knocked it out of the park.
Brendan gave an option of an ARM option with a 5.75 % for 7 years then offered me a 5.35% if I change it from 7 to 5 years. I took he lower rate. I locked in the rate. The. he became unresponsive and only replied with “we are working on it. Made mistakes on loan estimates and kept changing closing dates. Then he change my 1% discount to a 2% if I wanted to keep a 5.35 % rate. after a month and a half, i accrued mortage penalty because even With a locked in rate they said they couldnt offer that rate anymore. Just stay away f... read more
Be careful with Rate and the loan process and servicing are completely different levels of professionalism. Our loan process was super easy, smooth, fast, and on time. All done electronically up to closing. The nightmares began with servicing. Rate's serving is horrendous. Hard to get straight answers and they lie constantly. I had to file a CFPB complaint to finally get them to talk to me. I would never use them again. They cost me thousands of dollars in interest on thier delays processing my recast.
I'm sorry to report that Donna Lewis proved untrustworthy. She withheld pertinent information during the sale process, and when that information was disclosed by an unaffiliated party, she did not take personal responsibility, engaged in double-speak, and tried to drop me as a borrower. All parties involved--seller, buyer, and both real estate agents--were shocked and dismayed by her unethical behavior. I'm particularly disappointed and saddened because at one point during the several months I worked with her, I expressly to... read more
Business response:
Brian...I appreciate you taking the time to leave a review, happy or not with your experience. What I do not appreciate is the accusation that I behaved in an unethical manner. I've taken great care to build my business over 35 years with the highest degree of ethics, and would respectfully disagree with the statement that the seller and real estate agents were shocked and dismayed with my behavior...it's simply not true. At the end of the day, you and I agreed to disagree which is why I suggested mid process that you would ... read more
We used this company on recommendation from our realtor, but from the start they did not seem to listen to us and seemed to have very poor internal communication. We were asked several times for the same information and when asked to explain certain information, what was provided was told by one source to be enough, and was then asked for again by another, adding a great amount of stress to our home buying process. Then after we closed on our house they came back again to ask for more financial information which they did not... read more
Tony Piotrowski at Rate (NMLS #226115) has a 4.9 star rating with 199 reviews.
Tony Piotrowski at Rate (NMLS #226115) is open now. It will close at 5:00 p.m.