Toro Park Animal Hospital

john d. 

on Yelp

15 years ago

I gave up on portola animal hospital a ling time ago. I came back after portola animal hospital closed and dr. parry and dr taff reopened as toro park animal hospital. My dog saw dr. taff and I really liked her blend of holistic and western medicine. After one visit I cant give it 5 stars yet but it was a great first impression. 

Diddly M. 

on Yelp

15 years ago

I came to Toro Park after a couple bad experiences around the Peninsula with other vets. Talk about night and day! Walking in the door, you'll be greeted by incredibly friendly staff at the front desk. Absolute pet lovers! Super friendly. Very courteous. While I was sitting there waiting for my appointment, Dr Taff walked through the waiting area, stopped to introduce herself, pet my dog, thank me for coming in. Super professional! Once you head back, the vet tech takes over, and she is great. A great demeanor, incredibl... read more

sara s. 

on Yelp

15 years ago

Dr. Susan Parry & Dr. Aysha Taff have just opened TORO PARK ANIMAL HOSPITAL. They are located in the same building as the recently closed Portola Animal Hospital. Currently remodeling, they feature all new equipment including digital Xrays. They also offer medically supervised boarding for your cats & dogs, including a dog exercise yard. 

Kayla M. 

on Yelp

6 months ago

I called to set up a new patient appointment for my dog. After being placed on hold for several minutes, I reached the point of booking a same-day time slot. I asked if I could have a moment to confirm I'd have my car back in time for the appointment, and the call was disconnected. When I called back less than a minute later, I was told they were fully booked and couldn't see us for several days. The receptionist's tone was very dismissive and "oh well" about the situation, which made the experience even more frustrating. 

Mary B. 

on Yelp

a year ago

They charged almost $2,000 to pull a tooth out. Not to fix it, just to pull it out. Also, the guy at the front desk does not know how to secure your personal information. I provided my credit card number to him three times, yet somehow they still do not have my correct information on file. Go somewhere else, there are tons of excellent vet offices in Monterey County. 

Jess O. 

on Yelp

2 years ago

They dropped my cat's hard carrier on her when taking her out. My cat got scared and fell off the metal exam table. Making her even more scared. I should've left then but trusted they knew what they were doing. They tried to put a muzzle on her after that. My cat was even more scared and cried and screamed. The vet said she was aggressive and had to be sedated. I couldn't believe they escalated it like this. I went to a different hospital and had such a nice opposite experience where my cat was handled with patience and care... read more

Brian P. 

on Yelp

2 years ago

Super expensive. But you do not get what you pay extra for. They do not return phone calls. They gave mixed info and my dog had a litter--wait till first bleed on female and wait so male is 14 months for better bone strength. They will charge you a monthly fee regardless if you want to still go to them or not. Good luck getting them to call you back. Check around for cheaper cost for getting dogs fixed. 

David E. 

on Yelp

2 years ago

They charged $90 to trim my dog's nails and clean her ears. Rediculously expensive! They add a $20 technician fee and a $15 hazardous waste fee....for nails and cleaning ears?!?! What a joke. They overcharge to take advantage. They don't show you the price beforehand. They have you sign for services beforehand, but don't quote the price. Then, when it's done, gotchya billing at its best! Then, to top it off, they say, "Oh yeah, we will get your pets record from her other vet." They then said, "Your dog needs her rabies vacc... read more

Chris N. 

on Yelp

3 years ago

In an effort to assist someone who could not afford treatment, I reached out to this vet to set up an appointment. I was told by Dani that I needed to pay a deposit over the phone in order to get an appointment. I have never heard of this. I feel that her response shows that the company's mission is to not help people and pets in need but to make money and weed out the undesirable clients. Very inhumane.