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Total Comfort Heat and Air Conditioning, Inc.
- Heating & Air Conditioning/HVAC
- Rochester, NY
About this business
Total Comfort Heating & Air Conditioning Inc. was established over 28 years ago and has been providing professional heating and air conditioning services to homeowners ever since. Your Reliable Heating & Air Conditioning Professionals We are just a phone call away. Whether you need a routine maintenance or emergency repair on a heating or cooling unit, we are here to handle all of your heating or cooling needs. We continually strive to exceed expectations by ensuring that each client receives the very best service.
Location details
2892 Dewey Ave, Rochester, NY, 14616, United States
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RecommendedTotal Comfort always addresses my concerns in a timely matter. They answer all my questions. They are very flexible with times of service.
Business response:
Casey, we're here to take care of all your HVAC worries! Glad to hear we continue to impress with our flexible, professional service. Just let us know if we can help again anytime! -Ken, Owner
Dave was amazing ! Very nice guy and excellent professional
Business response:
Stefano, it's awesome to hear Dave impressed with his friendly, professional service! If you need a hand with your system again, just let us know. -Ken, Owner
Very professional as well as knowledgeable.
Business response:
Thanks for all the support, Stacy! Let us know if we can lend a hand again. -Ken, Owner
Always professional and very thorough. Totally recommend. Great job Ryan and thank you Pam!
Business response:
Thank you for the kind words, Kimberly! Let us know how we can be of service in the future. -Ken, Owner
Always professional, friendly, timely service at a reasonable price!
Business response:
Jim, no matter your reason for calling us, you can always count on professional and reliable service! If you need a hand again with your HVAC system, we're a phone call away. -Ken, Owner
I've enjoyed working with total comfort they are very thorough. customer service is excellent, jobs done in timely manner. Awesome company
Business response:
Tasha, you can always count on us for excellent work done efficiently. Happy to hear we impressed with our service. If you need a hand with anything else in the future, just reach out. -Ken, Owner
They came initially to repair my furnace, which was done quickly and professionally by a very knowledgeable and polite young man. Then I was offered an energy audit, which was done today also very quickly and professionally. The gentleman who came today identified a new issue since the furnace stopped working last night (not the same issue) and ordered the part which will be here and put in on Friday. Thank you Total Comfort for all your help and professionalism AND for Pam 😃😃😃😃💯
Business response:
Rosemary, our team's goal is to make sure your home's HVAC system is running right for you! Even though we initially came for furnace repairs, we were happy to do an energy audit and come up with other solutions to make sure your system runs reliably. Thanks so much for shouting us out here. If you need a hand with anything else, we're a phone call away! -Ken, Owner
Everyone at TCHAC is awesome. All my questions got answered before, during and after the installation. Everyone was kind. Installers were kind and professional. I cannot say enough good things about my whole experience!!!
Business response:
Jay, your trust in us is important, so we'll gladly take the time to talk you through everything so you're confident in what we're doing. Glad to hear we impressed with our work on that installation. If you have any other questions or need anything, feel free to reach out anytime! -Ken, Owner
Was out of town and noticed using NEST app on my phone that furnace was running all day and could not achieve set heat temp. Called office at 8am from Montana and and my father in law was letting service technician in at 11:30am. He cleaned/adjusted a few things and got our Amana furnace running again. Great customer service at Total Comfort and will not hesitate to use them again.
Business response:
Bob, when you're out of town, there's no reason your furnace should be running all day. We were happy to take a look at what was going on and fix it. Thanks so much for shouting us out here. If you need a hand again in the future, we're just a phone call away! -Ken, Owner
Frequently asked questions about Total Comfort Heat and Air Conditioning, Inc.
How is Total Comfort Heat and Air Conditioning, Inc. rated?
Total Comfort Heat and Air Conditioning, Inc. has a 4.9 star rating with 628 reviews.
When is Total Comfort Heat and Air Conditioning, Inc. open?
Total Comfort Heat and Air Conditioning, Inc. is open now. It is open 24/7.