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Total Comfort Heat and Air Conditioning, Inc.

4.8

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Location details

2892 Dewey Ave, Rochester, NY, 14616, United States

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4.8674 reviews
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Kimberly Lehr-Cina's profile image
Kimberly Lehr-Cina 
recommend  Recommended
4 years ago

All of them are great! professional and courteous. . 

Business response:

Kimberly, we're thrilled we impressed with our friendly and professional service! If you need a hand with your HVAC system again, just give us a call. -Ken, Owner 

Dan Hay's profile image
Dan Hay 
recommend  Recommended
4 years ago

Our daughters air conditioner was leaking water 💧 badly. I called Total comfort at about 8 PM and spoke to Amanda. The service man,(Dave) was checking out the problem before 11 AM the next morning. WOW , that was Fast considering the temperature.Dave found the problem quickly, and took care of it. Price was really fair, I will be calling Total Comfort for all our HVAC and furnace work. Thank you 

Business response:

Dan, a leaking air conditioner is the last thing you want to deal with. That's why we were happy to send out Dave as quickly as possible to take a look at the issue and fix it. Glad to see we impressed overall with our courteous, professional service. If you need a hand with your HVAC system in the future, just give us a ring. -Ken, Owner 

David A Palermo's profile image
David A Palermo 
recommend  Recommended
4 years ago

Called them first this in the morning and they had a technician out before noon and fixed our A/C the same day! Polite, efficient and their number is on our heater/A/C unit now! 

Business response:

David, having a working AC is important, so that's why you can count on our team to be on the job as quickly as possible! Glad to see we impressed with our polite, efficient service. Summer or winter, if you need a hand, we'll be just a phone call away! -Ken, Owner 

Nelson Alberto's profile image
Nelson Alberto 
recommend  Recommended
4 years ago

Their knowledge , attention to get the work done as well as professionalism and customer service. Ken and his Team truly deliver. Thanks Pam for ALL your support trough out the process. You are the best!!! 

Business response:

Nelson, you can always count on our team to get your HVAC system back in great working order! Glad to see we impressed with our knowledgeable, professional service and attention to detail. If you need a hand again, just give us a call! -Ken, Owner 

Monica Trevett's profile image
Monica Trevett 
recommend  Recommended
4 years ago

Had a new furnace and water heater installed and am extremely happy with the service, communication and planning. Everyone that I dealt with from sales to installation, to the front office were very knowledgeable and professional. Fun group of people! Thanks for doing such a good job for me. 

Business response:

Monica, getting a new furnace and water heater is a big deal! We know how important it is to have a team you can trust with the installation. We're thrilled our team impressed with their quality work, transparent communication, and careful planning. Thanks for shouting them out so we can pass this along to them. If you need a hand with anything else, let us know. -Ken, Owner 

Casey 'Olsen' Hanaburgh's profile image
Casey 'Olsen' Hanaburgh 
recommend  Recommended
4 years ago

Total Comfort always addresses my concerns in a timely matter. They answer all my questions. They are very flexible with times of service. 

Business response:

Casey, we're here to take care of all your HVAC worries! Glad to hear we continue to impress with our flexible, professional service. Just let us know if we can help again anytime! -Ken, Owner 

Stefano Lima's profile image
Stefano Lima 
recommend  Recommended
4 years ago

Dave was amazing ! Very nice guy and excellent professional 

Business response:

Stefano, it's awesome to hear Dave impressed with his friendly, professional service! If you need a hand with your system again, just let us know. -Ken, Owner 

Stacy Crudele's profile image
Stacy Crudele 
recommend  Recommended
4 years ago

Very professional as well as knowledgeable. 

Business response:

Thanks for all the support, Stacy! Let us know if we can lend a hand again. -Ken, Owner 

Kimberly Landschoot-Hood's profile image
Kimberly Landschoot-Hood 
recommend  Recommended
4 years ago

Always professional and very thorough. Totally recommend. Great job Ryan and thank you Pam! 

Business response:

Thank you for the kind words, Kimberly! Let us know how we can be of service in the future. -Ken, Owner 

Frequently asked questions about Total Comfort Heat and Air Conditioning, Inc.

How is Total Comfort Heat and Air Conditioning, Inc. rated?

Total Comfort Heat and Air Conditioning, Inc. has a 4.8 star rating with 674 reviews. 

When is Total Comfort Heat and Air Conditioning, Inc. open?

Total Comfort Heat and Air Conditioning, Inc. is open now. It is open 24/7.