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Total Comfort Heat and Air Conditioning, Inc.
- Heating & Air Conditioning/HVAC
- Rochester, NY
About this business
Total Comfort Heating & Air Conditioning Inc. was established over 28 years ago and has been providing professional heating and air conditioning services to homeowners ever since. Your Reliable Heating & Air Conditioning Professionals We are just a phone call away. Whether you need a routine maintenance or emergency repair on a heating or cooling unit, we are here to handle all of your heating or cooling needs. We continually strive to exceed expectations by ensuring that each client receives the very best service.
Location details
2892 Dewey Ave, Rochester, NY, 14616, United States
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RecommendedThey came initially to repair my furnace, which was done quickly and professionally by a very knowledgeable and polite young man. Then I was offered an energy audit, which was done today also very quickly and professionally. The gentleman who came today identified a new issue since the furnace stopped working last night (not the same issue) and ordered the part which will be here and put in on Friday. Thank you Total Comfort for all your help and professionalism AND for Pam 😃😃😃😃💯
Business response:
Rosemary, our team's goal is to make sure your home's HVAC system is running right for you! Even though we initially came for furnace repairs, we were happy to do an energy audit and come up with other solutions to make sure your system runs reliably. Thanks so much for shouting us out here. If you need a hand with anything else, we're a phone call away! -Ken, Owner
Everyone at TCHAC is awesome. All my questions got answered before, during and after the installation. Everyone was kind. Installers were kind and professional. I cannot say enough good things about my whole experience!!!
Business response:
Jay, your trust in us is important, so we'll gladly take the time to talk you through everything so you're confident in what we're doing. Glad to hear we impressed with our work on that installation. If you have any other questions or need anything, feel free to reach out anytime! -Ken, Owner
Was out of town and noticed using NEST app on my phone that furnace was running all day and could not achieve set heat temp. Called office at 8am from Montana and and my father in law was letting service technician in at 11:30am. He cleaned/adjusted a few things and got our Amana furnace running again. Great customer service at Total Comfort and will not hesitate to use them again.
Business response:
Bob, when you're out of town, there's no reason your furnace should be running all day. We were happy to take a look at what was going on and fix it. Thanks so much for shouting us out here. If you need a hand again in the future, we're just a phone call away! -Ken, Owner
Service staff very professional and nice.
Business response:
Glad our team took good care of you, Rejeanne! If you need a hand again, just give us a call. -Ken, Owner
I had a great experience on today with Roe and also the young man who came out. They went above and beyond to make sure that meet mom needs!!! Thank you so much
Business response:
Antoinette, we're here to make sure you get the help you need to stay comfortable in your home! It's great to hear our team impressed with their service. If you need a hand with anything else, just reach out! -Ken, Owner
Chad was very polite.He went through everything with me and told me the steps.Roe is very sweet also.Thank you both
Business response:
Megyn, our team is here to help your HVAC system run well and keep you in the loop about everything that's going on. Glad our team impressed with their friendly service. If you need our help again, we're just a phone call away! -Ken, Owner
Prompt, fast, knowledgeable service. Everyone is super friendly. Absolutely recommend this company.
Business response:
Heather, when it comes to keeping your HVAC system working right, you can count on us to deliver prompt, knowledgeable service. Glad we could help out. If you need a hand again, just give us a call! -Ken, Owner
Very professional and highly recommend. Did a great job thank you
Business response:
You're very welcome, Rhonda -- it was a pleasure working with you! Let us know if there's anything else we can do for you in the future. -Ken, Owner
Quick response, great service and very professional. Technician took his time to listen to the problem, quickly repair the problem, took pictures of before and after the reparation. Explained the repair and also took some extra time to do a furnace assessment plus make sure furnace was working properly after repair. Definitely will hired Total Comfort again, thanks
Business response:
Nixa, having a working furnace in the cooler months is really important. That's why you can count on our team to deliver quick, reliable service. Glad we impressed with our work and friendly service. If you need our help again, we're just a phone call away. -Ken, Owner
Frequently asked questions about Total Comfort Heat and Air Conditioning, Inc.
How is Total Comfort Heat and Air Conditioning, Inc. rated?
Total Comfort Heat and Air Conditioning, Inc. has a 4.9 star rating with 616 reviews.
When is Total Comfort Heat and Air Conditioning, Inc. open?
Total Comfort Heat and Air Conditioning, Inc. is open now. It is open 24/7.