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Total Comfort Heat and Air Conditioning, Inc.

4.8

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Location details

2892 Dewey Ave, Rochester, NY, 14616, United States

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4.8689 reviews
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Megyn Becker's profile image
Megyn Becker 
recommend  Recommended
5 years ago

Chad was very polite.He went through everything with me and told me the steps.Roe is very sweet also.Thank you both 

Business response:

Megyn, our team is here to help your HVAC system run well and keep you in the loop about everything that's going on. Glad our team impressed with their friendly service. If you need our help again, we're just a phone call away! -Ken, Owner 

Heather Dudek's profile image
Heather Dudek 
recommend  Recommended
5 years ago

Prompt, fast, knowledgeable service. Everyone is super friendly. Absolutely recommend this company. 

Business response:

Heather, when it comes to keeping your HVAC system working right, you can count on us to deliver prompt, knowledgeable service. Glad we could help out. If you need a hand again, just give us a call! -Ken, Owner 

Rhonda Buckland Petrone's profile image
Rhonda Buckland Petrone 
recommend  Recommended
5 years ago

Very professional and highly recommend. Did a great job thank you 

Business response:

You're very welcome, Rhonda -- it was a pleasure working with you! Let us know if there's anything else we can do for you in the future. -Ken, Owner 

Nixa Santiago's profile image
Nixa Santiago 
recommend  Recommended
5 years ago

Quick response, great service and very professional. Technician took his time to listen to the problem, quickly repair the problem, took pictures of before and after the reparation. Explained the repair and also took some extra time to do a furnace assessment plus make sure furnace was working properly after repair. Definitely will hired Total Comfort again, thanks 

Business response:

Nixa, having a working furnace in the cooler months is really important. That's why you can count on our team to deliver quick, reliable service. Glad we impressed with our work and friendly service. If you need our help again, we're just a phone call away. -Ken, Owner 

David Shechet's profile image
David Shechet 
recommend  Recommended
5 years ago

Dave was great. He was on time and upfront. 

Business response:

David, thank you for taking a moment to leave your recommendation! Happy we impressed with our work. Just reach out if we can lend a hand again. -Ken, Owner 

Lindsay Gailey's profile image
Lindsay Gailey 
recommend  Recommended
5 years ago

Total comfort was awesome! They were professional & courteous! Pam at the office was absolutely amazing! She answered ALL my questions & always got back to me within the same business day. I would highly recommend them! They even came out on a holiday because of a issue we were having!!! Can’t say enough great things about them & their staff🙂 

Business response:

Lindsay, you can always count on professional, courteous service when you call Total Comfort! From the initial call with Pam to the work we did, we're happy we impressed you. If you need a hand again, we'll gladly take your call. -Ken, Owner 

Becky Siple Moore's profile image
Becky Siple Moore 
recommend  Recommended
5 years ago

I would highly recommend Total Comfort. They are very professional and helped me qualify for several programs. Pam, Dave, and Ken thank you for all you did for me. 

Business response:

Becky, the best compliment we can receive is a recommendation, so thanks so much for spreading the word! I'll be sure to pass along your kind words to Pam and Dave as well. Be in touch anytime we can help. -Ken, Owner 

Stephen Stewart's profile image
Stephen Stewart 
recommend  Recommended
5 years ago

Knowledgeable service person. Polite and on time. 

Business response:

Stephen, we're grateful for the recommendation! Looking forward to having you back our way again. -Ken, Owner 

Sherry J Hamilton-Snyder's profile image
Sherry J Hamilton-Snyder 
recommend  Recommended
5 years ago

Chad was very helpful and punctual. He was very thorough and explained everything. I would highly recommend their services. 

Business response:

Sherry, from Chad's punctuality to his informative service, it's great you were impressed. If you need our help again, feel free to reach out! -Ken, Owner 

Frequently asked questions about Total Comfort Heat and Air Conditioning, Inc.

How is Total Comfort Heat and Air Conditioning, Inc. rated?

Total Comfort Heat and Air Conditioning, Inc. has a 4.8 star rating with 689 reviews. 

When is Total Comfort Heat and Air Conditioning, Inc. open?

Total Comfort Heat and Air Conditioning, Inc. is open now. It is open 24/7.