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Total Home Decor
- Holiday Decorations
About this business
Total Home Decor, your number one source for holiday projectors and digital holiday decorations. We have been designing and producing amazing home holiday decorations for 15 years and we’re dedicated to giving you the very best in cutting-edge products. As a leading innovator in holiday decoration products, we offer a vast array of indoor and outdoor decorations. ProductsWorks has been in operation since the year 2000 when a small idea took root and grew to a national source for amazing holiday decorations for homes and fam... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was missing a piece from my order. I called and was quickly greeted by a real person. He was able to quickly and efficiently find my order and get the missing piece order by the next business day. I would highly recommend this company for their outstanding customer service.
I reached out to support due to videos skipping on projector, support responded promptly with several troubleshooting options, which worked!
A very quick response from Aaron for my concerns. He gave me some troubleshooting advice and it worked to rectify the issue I was having with the SD card. The projector had been in storage for over a year and then moved in our move from NY to GA. Once I refreshed the SD card files using a laptop, everything is working again and we will have a great Halloween and Christmas display.
Aaron was amazing! He took the time to thoroughly assist me with my issue, corresponded quickly and delivered some of the best customer care I've experienced in a very long time. I am excited to have my device up and running again in time for the holidays.
I had a couple of questions regarding my projector and i got a pleasant solution to my problem in just a few hours.
Elizabeth Masker is one the the most unbelievable customer care agents I have ever dealt with. She and Total Home Decor went above and beyond to not only get me parts for an item of mine that had defective lights, but added another set for a snowman that I had separate light issues with. I offered pay whatever the cost and she and the company sent me free replacements. That really speaks volumes about the pride of the employees and the company and for that I and very grateful! Keep being great…it really means a lot! Dave Gl... read more
Elizabeth was friendly and very helpful
Aaron was helpful in solving my issue and was professional, timely and courteous at every step.
Was very happy to speak to an actual person when I called. We went over my two questions and was happy to have them resolve my issues with sending another product with no hassle at all. Very friendly staff. I will be looking at their brands for future products. Thank you again to the staff.
Frequently asked questions about Total Home Decor
How is Total Home Decor rated?
Total Home Decor has a 5 star rating with 550 reviews.
When is Total Home Decor open?
Total Home Decor is closed now. It will open on Monday at 8:00 a.m.