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Total Home Decor
- Holiday Decorations
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a couple of questions regarding my projector and i got a pleasant solution to my problem in just a few hours.
Elizabeth Masker is one the the most unbelievable customer care agents I have ever dealt with. She and Total Home Decor went above and beyond to not only get me parts for an item of mine that had defective lights, but added another set for a snowman that I had separate light issues with. I offered pay whatever the cost and she and the company sent me free replacements. That really speaks volumes about the pride of the employees and the company and for that I and very grateful! Keep being great…it really means a lot! Dave Gl... read more
Elizabeth was friendly and very helpful
Aaron was helpful in solving my issue and was professional, timely and courteous at every step.
Was very happy to speak to an actual person when I called. We went over my two questions and was happy to have them resolve my issues with sending another product with no hassle at all. Very friendly staff. I will be looking at their brands for future products. Thank you again to the staff.
Great customer service. I was missing a part and she got it to me ASAP. She was fast and courteous with her replies. Thanks
Great customer service experience! How gratifying to interact with a customer service rep who communicates clearly, understands that her role is to assist the consumer, and is ready, willing, and able to do so. This was a very pleasant experience, I would be happy to shop here again.
Elizabeth was fantastic! She went above and beyond to assist me and get me replacement parts that I needed. Absolutely wonderful experience!
Great customer service! Super thorough and attentive to my needs. Customer for life!
Frequently asked questions about Total Home Decor
How is Total Home Decor rated?
Total Home Decor has a 4.9 star rating with 596 reviews.
When is Total Home Decor open?
Total Home Decor is open now. It will close at 5:00 p.m.