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We can handle any service that you need completed, from air conditioning repair to heating installation and commercial HVAC maintenance. Your year round comfort is our top priority, which is why we constantly strive to exceed customer expectations. Contact us today to schedule heating or air conditioning service and see what true quality and professionalism looks like.
439 SE Country Club Rd, Lake City, FL, 32025, United States
Get directionsOur AC went out on Sunday afternoon. I contacted Touchstone and advised them of my problem. They sent Dustin out that evening and he did what he could to get it cooling until a condenser could be replaced the next day. Dustin was extremely professional and kept us informed of what he was doing and what was discovered. Upon Dustin telling us that we had a leak in the lines and we needed a new condenser he set us up with an appointment the next day to replace and repair the problem. Thanks to Dustin we were able to sleep cool ... read more
Business response:
We are utterly delighted to hear about your positive experience with Touchstone Heating & Air Inc. Thank you for sharing your feedback!
We were very impressed with the Service Person, Brandon. Very professional and honest. Will use again!
Business response:
We are happy to hear that you were impressed with Brandon's professionalism and honesty. Thank you for choosing Touchstone Heating & Air Inc. for your HVAC needs.
We woke up on Saturday morning (June with 90 degree temps) realizing that our AC was not working and had a birthday party planned for that afternoon. I called first thing and the owner Mark and one other tech came in less than 2 hours and unfortunately for us our almost 20 year old system was done. They left and came back in about 30-45 minutes with 2 window AC units to get us through the weekend and save our party! Then 3 other techs arrived Monday morning first thing and installed a brand new unit. The customer service by ... read more
Business response:
Your review is appreciated. We are ecstatic to hear that our team was able to provide top-notch customer service and save your party. Thank you for choosing Touchstone Heating & Air Inc. If you have any further needs, please don't hesitate to reach out to us at (386) 496-3467.
Excellent service and communications, and appreciative of their customers.
Touchstone Heating & Air is great. They always come right away when we need them. Brandon D. is awesome! He noticed a problem with the air flow that had been overlooked in the past. There was a VERY noticeable difference with our A/C right away! Thank you Brandon!
Business response:
Than you Liz . Brandon is a wonderful young man . We appreciate you so much
Nice professional workers. Installed my mini split and cleaned up everything. Thank you!!
Business response:
Thank you some much for allowing and trusting our company we are so thankful
Great job, very professional.
I've done business with Touchstone for many years now. Mark and his employees make a very unique business. They are all honest and personable. His technicians are all very well mannered and nice as can be. Thank you Touchstone. You are all very much appreciated.
Business response:
Thank you for allowing and trusting our company to do work for you . It warms my heart to here and see what these young men are doing for our customers
Technician was great. Came out in a timely manner.
Business response:
Thank you Cathy we appreciate you
Touchstone Heating & Air Inc has a 5 star rating with 544 reviews.
Touchstone Heating & Air Inc is open now. It is open 24/7.