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Touchstone Heating & Air Inc

5.0
  • Heating & Air Conditioning/HVAC
  • Lake City, FL

About this business

ContractorsHeating & Air Conditioning/HVAC

We can handle any service that you need completed, from air conditioning repair to heating installation and commercial HVAC maintenance. Your year round comfort is our top priority, which is why we constantly strive to exceed customer expectations. Contact us today to schedule heating or air conditioning service and see what true quality and professionalism looks like. 

Location details

439 SE Country Club Rd, Lake City, FL, 32025, United States

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5.0544 reviews
Beverly Roberts's profile image
Beverly Roberts 
recommend  Recommended
3 years ago

Mark Touchstone and his crew are amazing! They have serviced my old a/c for years. They have always been prompt, knowledgeable, and helpful. I bought a new York unit in April and I have been thrilled. MY electric bill has come down, but I am so happy with Touchstone’s attention to detail. Randy just came to make sure everything was as it should be. The entire crew is like a big family. They even start their day at the shop with prayer. Randy even told that Mark is the best boss ever! I can surely believe that! 

Business response:

Thank you Ms Roberts  

Deb-Randy Poirier's profile image
Deb-Randy Poirier 
recommend  Recommended
3 years ago

Touchstone Heating & Air - Awesome Customer Service👍 

Business response:

Thank you Mr. Poirier. We appreciate your business!  

Beverly Bagley Scott's profile image
Beverly Bagley Scott 
recommend  Recommended
3 years ago

Best A/C service around, we would never use anyone else. Professional, great customer service and very prompt. 

Business response:

Thank you! So nice to hear good news.  

Jessica JR D'Orsi's profile image
Jessica JR D'Orsi 
recommend  Recommended
3 years ago

Touchstone is a great company. I have an older unit that needs to be serviced regularly and when problems come up they always get to us quickly. Very professional and all around good people! 

Lori Wilson-Rowe's profile image
Lori Wilson-Rowe 
recommend  Recommended
3 years ago

Responded quickly in a last minute hot pinch, was able to address the issue and get it fixed. Pricing was fair. Jonathan was awesome. We appreciate all the work and will def reuse Touchstone again in the future. 

Business response:

Thank you so much for the kind words  

Danny Witt's profile image
Danny Witt 
recommend  Recommended
3 years ago

JJ was on time and had us fixed in less than 30 minutes 

Business response:

Thank you Mr. Witt. JJ is one of the best and he takes pride in his job.  

Alisha Williams's profile image
Alisha Williams 
recommend  Recommended
3 years ago

We purchased a new unit from touchstone heating and air. We couldn't have been happier our decision. From the moment we met Mr. Mark we were treated exceptional, he even went out of his way to make our one year old daughter smile while giving us our quote. He personally walked our house and gave an extreme through estimate. We decided we would go ahead with the purchase, and 2 days later he HIMSELF along with a very professional, hardworking team was here installing our unit, on good Friday at that, so we would have air for... read more

Business response:

Thank you Alisha - I greatly appreciate you guys . Thanks for trusting Touchstone Heating and Air.  

Ron Koehler's profile image
Ron Koehler 
recommend  Recommended
3 years ago

We bought our unit a few years back and Touchstone services it twice a year to keep it running like new. Their servicemen are polite, professional and do an excellent job. We highly recommend them. 

Business response:

Thank you so much Mr Koehler we are so thankful to have great customers like yourself  

Bruce Mills's profile image
Bruce Mills 
recommend  Recommended
3 years ago

Touchstone installed a new York AC system in my dad’s home last year. Because of my dad’s advanced age (90 years old), I was concerned that someone might try to take advantage of him and sell him more system than he needed for an excessive price. Nothing could be further from the truth. Mark Touchstone was very professional and called me to explain all the details and answer my questions. The installation was done quickly and efficiently. This year, I was contacted by the office staff to schedule the annual maintenance check... read more

Business response:

Thank you for your review Bruce. We all enjoyed meeting your dad last year during his new AC system install. Thank you for being there during the maintenance. If we can be of any assistance answering operational or warranty questions, please don't hesitate to reach out. Best wishes to you and your family!  

Frequently asked questions about Touchstone Heating & Air Inc

How is Touchstone Heating & Air Inc rated?

Touchstone Heating & Air Inc has a 5 star rating with 544 reviews. 

When is Touchstone Heating & Air Inc open?

Touchstone Heating & Air Inc is open now. It is open 24/7.