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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,816 reviews
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SUVLover's profile image
SUVLover 
7 years ago

Great Experience My experience purchasing my new Ford Explorer was excellent! My salesperson Brandon was extremely helpful and made the entire process pleasant. He provided excellent customer service and ensured that everything was going great with my vehicle after the sale. 

Business response:

Happy to hear Brandon made your car buying experience a pleasant one. We look forward to assisting with your maintenance needs as well. Thank you! 

BlagyRdz's profile image
BlagyRdz 
7 years ago

Great experience Second time around great experience. Hunter was great! Fast service, fast deal, great price for a fully loaded vehicle. Recommend Town East Ford 100 percent. 

Business response:

Thank you for giving us the opportunity to get you into another vehicle. We look forward to assisting with your maintenance needs as well. Have a great day! 

Snake123's profile image
Snake123 
7 years ago

Good car buying experience I worked with Mr. Anuj and he helped me with my new Mustang purchase. Everything went smooth from the test drive to the sign off. The finance guys also worked with me in my interest rate 

Business response:

Thank you so much for the feedback! I'm so glad to hear our guys took great care of you. We look forward to assisting with your maintenance needs as well. 

Cades's profile image
Cades 
7 years ago

Over and Beyond If I could give 10 stars I would. The guys at Town east Ford went over and beyond to help myself and growing family to get in the vehicle we Really, Really Needed. Thanks to Mr. Toussiant. Allen and Jim for every thing you guys did for us. From getting us from o ur Upside vehicle to our New Explorer. Thanks again for everything. Customer for life. We will definitely let all our friends and family, know about you guys. Thanks so Much again. 

Business response:

Thank you so much for giving us the opportunity to get you and your family in your new Explorer. It was a pleasure. 

Completely Satisfied Customer, Judith's profile image
Completely Satisfied Customer, Judith 
7 years ago

Simply the BEST Service Department!!!!!⭐️⭐️⭐️⭐️⭐️ Town East Ford Service Department is awesome. Thank you so much:Andrew Bradley,Service Advisor, Alicia Hughes, Manager, and Ron, Shop Manager!!! They went above and beyond to help me. While driving, my wedding ring slipped off my finger. I saw it fall toward the floor. I drove straight home in order to get my ring. I looked everywhere and could not find it. I was certain it was under the seat. I pushed the seat back and forth to no avail. I called Town East Ford Service, and ... read more

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Chris09 
7 years ago

Traded my car Town east ford has great service and management , thanks to Ralph Bustos and J.R. Hicks for making this trade very easy, they make you feel comfortable they are very polite and understandable i would honestly recommend this dealership without no dought ! 

Business response:

Thank you for the feedback Chris. We hope to see you back real soon. 

James S's profile image
James S 
7 years ago

2014 F-150 engine light cane on I had my 2014 Ford F 150 engine light come on at 122,000 miles. Worried it could be very expensive to fix I took my truck I took it to Town East Ford. I worked with Josh in service had my truck diagnosed and came up with a plan to get it back running smoothly. Josh took his time and worked with me to help save me money and make sure my truck will drive for another 100k Miles. I had oil changed as well. These guys at Town East are professional. Yes Josh had to tell me news I did not want to hea... read more

Medejet's profile image
Medejet 
8 years ago

Above and beyond. I was put in a bad situation on a 700 mile road trip for work by another dealership. Town east ford went above and beyond to do whatever they could to try and help me. They were friendly and understanding of my situation. I only wish they weren’t 700 miles away from home or I would use them every time. Thank you again town East Ford. 

Business response:

Sorry to hear you had some trouble during your trip. I'm glad we were there to help. We will pass along the kind thoughts. 

Mike Powell's profile image
Mike Powell 
8 years ago

Nothing but great people work there Because of the FOUR trucks I've bought there from the salesperson Dexter. The service I receive from the service dept. They're desire to put the customer first. 

Business response:

Thank you Mr. Powell. 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,816 reviews. 

When is Town East Ford open?

Town East Ford is closed now. It will open tomorrow at 8:30 a.m.