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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I made an appointment to have a tire checked for a leak. Upon checking in, I was told it would take 3-4 hours. The staff when walking in the door was rude too. I Could not recommend coming here if you have other options.
I have to go back because whoever did the service forgot to reset the car and know I have the warning showing all the time
I had the worst experience, I purchased my car back in 2016. Loyal customer to Toyota Richardson for 6 years until 2 weeks ago. Lee Schuster Service Advisor has the worst attitude, lack of costumer service. Wanted to force at all cost to do more service on my car. To what I answered just wanted oil change and alignment. Lee Schuster was so upset he turn he's back standing " I'm just telling you what the book says that must be done.. but is up to you.. I still couldn't understand why of he's attitude. After 6 hours my car was... read more
The service center had about 20+ vehicles show up for maintenance all at the same time. Leaving no room in the waiting room. Vending machines are the only source of drinks or food. We just had our tires rotated, and they lost one of the valve stem caps. However, the place was clean and the people are nice.
This business engages deceptively with customers. They use intentionally misleading tactics to intentionally obfuscate actual costs. Avoid at all costs.
Waited 3 hours for recall work to be performed only to be told two things: -Recall work would not be performed on my vehicle because of the size of the battery -I could pay nearly $300 for a new battery and pay a separate $100 for the part that has the recall. Excellent way to waste my Saturday morning!
Let's see, Where do I begin? The salesman was great. He was a nice guy, very polite and very professional. One of the guys that he reports to about the sale, Dary I was told, was an obnoxious, loud, unprofessional buffoon. He was purposefully talking very loud on the sales floor to try to get me to coalesce to his way of thinking. He needs to find another line of work like sweeping floors, because he is more suited to a profession that doesn't involve dealing with customers.
2 1/2 hours waiting time is it yeah most dories place in DFW no coffees no water
Very poor service, nobody attended to me for about 20 min after they put initial tag, I went round looking for help and 3 people I talked to could not help just for oil change service, people walked around pay no attention to me. So I left the shop and have the oil change at Mckenney.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,976 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.