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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Our service advisor (Patrick Fitzgerald) did not do what he promised, did not communicate well, blatantly ignored us when we picked up the car, and recorded mileage on the car that was off by more than 100, 000 miles. After we picked up the car and noticed the wrong mileage, we called and told him; he said that he would correct the mileage right then, but he did not correct it at all. This is the worst experience that we ever have had with a Toyota service advisor.
Customer service really bad. Will go to McKinney for service from now on
Still incomplete and no word on unavailable parts
Not very flexible and not very adaptable
Bought the car easy,,,half way fuel tank and did not even wash it right. Paint still on my mirrors. Disappointed but it is what it is.
Will never ever ever go there again. From the pushy sales to the fact that the finance guy snuck in a service contract that we did not agree to. Absolutely absurd.
Racist service manager! Its understandable to be privileged, but should show some responsibility to your job and your customer who pays your salary, in a way!
The repair itself was fine. They got it fixed no problems just had to wait on parts. They did a pretty bad job of coordinating with me on the loaner car. They put in a reservation for me but never notified me that there were no cars available. Also my advisor Brandon was kinda hard to work with. Not the most responsive and didnt feel like he was trying to make it a good experience for me. Even though my car was not safe to drive he didnt want to give me a loaner car for more than 1 day. I had to argue with him and then he on... read more
Terrible people! Shady! Deceptive practices!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,976 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.