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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Professional, effective, friendly
Business response:
Thank you for your concise yet impactful review! We're thrilled to hear that you found our service to be professional, effective, and friendly. These qualities are fundamental to our team's approach, and it's gratifying to know that we met your expectations in these areas. Our goal is to provide a welcoming environment while delivering high-quality service efficiently, and your feedback confirms that we are on the right track. We appreciate you taking the time to share your experience, and we look forward to serving you agai... read more
Was an excellent experience purchasing a car at a great price, highly recommend.
Business response:
We are thrilled to hear about your excellent car purchasing experience with us! Your positive feedback affirms our commitment to providing outstanding customer service and competitive pricing. We appreciate that you took the time to share your satisfaction and recommend our dealership to others. Our team works diligently to ensure every customer finds the right vehicle at the right price while making the purchasing process smooth and enjoyable. Thank you for choosing our dealership and for your enthusiastic recommendation.
I had my car serviced and it was a pleasant experience.
Business response:
We are pleased to hear that your vehicle service experience with us was pleasant. Our team works hard to ensure every customer visit is smooth, comfortable, and meets your expectations. Your positive feedback reflects our commitment to providing high-quality service and creating a welcoming environment for our customers. We appreciate that you took the time to share your satisfaction with our service department. Thank you for choosing our dealership for your automotive service needs.
Love this dealership! Thankyou for the great service!
Business response:
We are truly delighted that you had such a wonderful experience at our dealership! Your enthusiasm and positive feedback mean a great deal to our entire team, who work hard to provide exceptional service to every customer. We always strive to create memorable experiences that go beyond just selling or servicing a vehicle. Your kind words validate our commitment to customer satisfaction and highlight the dedication of our staff. Thank you for your wonderful review and for choosing our dealership. We look forward to continuing... read more
Great experience at Toyota of Richardson, prompt quality service. Identified several potential issues, clear explanation with patience, and fixed whatever really need to be done.
Business response:
Thank you for your wonderful review! We're delighted to hear that you had a great experience. It's fantastic to know that our team provided prompt, quality service and clearly explained the potential issues while showing patience throughout the process. We take pride in ensuring our customers receive the best care possible, and we're glad we could address what was truly needed. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Good job and every employee is friendly.
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team and found every employee to be friendly. Our staff is committed to providing excellent service, and your feedback truly motivates us to keep up the good work. We appreciate you taking the time to share your experience, and we look forward to welcoming you back soon! If you need anything else, please feel free to reach out.
Excellent! glad to be able to also work with a fellow veteran like Patrick!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience working with Patrick. It's always great to connect with fellow veterans, and we're proud to support our military community. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. If you need anything else or have further questions, please don't hesitate to reach out. We look forward to serving you again in the future!
My service representative, Marco, was knowledgeable, helpful, and had a great sense of humor.
Business response:
We are delighted to hear about your outstanding experience with Marco, our service representative. Your feedback highlights exactly the qualities we value in our team - technical knowledge, helpfulness, and the ability to create a positive, engaging interaction. Marco's approach embodies our commitment to providing not just expert service, but also a pleasant and comfortable experience for our customers. We appreciate that he was able to combine professional expertise with a friendly demeanor that made your service visit enj... read more
I'm waiting for three hours and there
Business response:
Thank you for your feedback, and we sincerely apologize for the long wait time you experienced. We understand how frustrating that can be, and it's not the standard of service we strive to provide. To help us address your concerns and improve your experience, we encourage you to reach out to Maria Arenas at marenas@vtaig.com. She would be happy to discuss your experience and assist you further. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you in the future.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 20,162 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.