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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.420,162 reviews
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2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2015 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
9 months ago

Already did! Yes, good shop to recommend. Like the new chairs in the waiting rooms. 

Business response:

Thank you for your positive review! We're glad to hear that you had a good experience and that you enjoyed the new chairs in our waiting room. Comfort is important to us, and we appreciate your recognition of our efforts to enhance your visit. Your recommendation means a lot to us, and we're committed to continuing to provide quality service to all our customers. If you have any suggestions or further feedback, please don't hesitate to share. We look forward to welcoming you back! 

2023 TOYOTA RAV4 XLE PREMIUM Owner's profile image
2023 TOYOTA RAV4 XLE PREMIUM Owner 
9 months ago

I truly like what got,I know and experienced for a very long time. Thank you. 

Business response:

Thank you for your lovely review! We're so glad to hear that you are happy with your experience and what you received. Your satisfaction means a lot to us, and we appreciate your continued support. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! 

2013 TOYOTA RAV4 LTD Owner's profile image
2013 TOYOTA RAV4 LTD Owner 
9 months ago

Great service and follow up. From the very beginning, scheduling the service, the agent taking the car was extremely professional. 

Business response:

Your detailed feedback highlights exactly what we strive to achieve in every customer interaction. From the initial scheduling process through the service completion, our team is committed to delivering a professional, seamless experience. We truly appreciate you acknowledging the professionalism of our scheduling agent and the overall quality of our service. Creating a smooth, customer-focused experience is our priority, and your comments confirm that we are meeting our goals. Your comprehensive feedback provides valuable i... read more

Nevil P.'s profile image
Nevil P. 
9 months ago

Very friendly staff all around. 

Business response:

We are truly grateful for your positive observation about our team's demeanor. Creating a welcoming and friendly environment is a core priority for our entire staff, and we're delighted to know we successfully delivered a positive experience for you. Our team understands that exceptional customer service goes beyond technical expertise - it's about making every interaction comfortable and pleasant. Your feedback reinforces that our commitment to cultivating a warm, approachable atmosphere is resonating with our customers. We... read more

2024 TOYOTA COROLLA CROSS LE Owner's profile image
2024 TOYOTA COROLLA CROSS LE Owner 
9 months ago

Friendly and good service , I like to come and have the service here . 

Business response:

We are delighted to hear about your positive experience with our service team. Your feedback that our staff is friendly and that you enjoy coming to our location means a great deal to us. We strive to create a welcoming environment where customers feel comfortable and receive high-quality service. Our team works hard to ensure that every visit meets your expectations, and we are grateful that you find value in choosing our business for your service needs. Your continued loyalty is what drives us to maintain our commitment to... read more

2022 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2022 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
9 months ago

Comfortable,quickly,kind. 

Business response:

Thank you for your positive review! We're thrilled to hear that you found our service to be comfortable, quick, and kind. Providing a pleasant experience for our customers is very important to us. If you need any assistance in the future or have further feedback to share, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! 

2022 TOYOTA COROLLA L Owner's profile image
2022 TOYOTA COROLLA L Owner 
9 months ago

Excellent customer service from Toyota of Richardson! 

Business response:

Thank you for your positive feedback! We're delighted to hear that you had an excellent customer service experience. Our team is dedicated to providing the best possible service, and it's wonderful to know we met your expectations. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! 

2022 TOYOTA RAV4 LE Owner's profile image
2022 TOYOTA RAV4 LE Owner 
9 months ago

Quick service and friendly and professional 

Business response:

Thank you for your positive feedback! We're delighted to hear that you had a quick, friendly, and professional experience with us. Our team strives to provide efficient and top-notch service, and it's great to know we met your expectations. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future! Thank you for choosing us! 

2016 TOYOTA HIGHLANDER XLE Owner's profile image
2016 TOYOTA HIGHLANDER XLE Owner 
9 months ago

People are complaining about the up charge to use a credit card. 

Business response:

Thank you for your feedback! We appreciate you taking the time to share your thoughts. We understand that the service charge for credit card use can be a point of concern for some customers. Our goal is to be transparent about our policies, and we value your input as we continually strive to improve our customer experience. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us. We appreciate your support and look forward to serving you again in the future! 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 20,162 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open at 7:00 a.m.