This profile has been claimed by the business owner or representative.
Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I liked the kindness and knowledge of the service advisor. I asked several questions and he gave explanations in a kind and cordial manner.
Business response:
We are pleased to hear that you appreciated the kindness and knowledge of our service advisor. We strive to provide clear and cordial explanations to all inquiries. Thank you for acknowledging this aspect of our service and we look forward to seeing you next time!
Crrhggghcrthgifufufururufuchcfewe
Business response:
Thank you for your 5-star rating! We appreciate your support and look forward to serving you again in the future.
I liked the quick oil change service. LOVED the $19.99 oil change specials on Tuesday through Thursdays. It's great for retirees like me. There was a delay in paying at the front desk. It took a couple of trips back to my service manager to find my invoice. Toyota promised to send me a text message for a car wash down the street on Beltline. I never received it.
Business response:
Thank you for your feedback on our quick oil change service and the $19.99 specials. We will look into the delay at the front desk and the missed text message for the car wash to improve our service. We look forward to seeing you next time!
Good service. I've gone here since I bought my car. It's definitely gotten more timely since my last visit. Advisors were attentive.
Business response:
Thank you for your kind words about our service. We are glad to hear that you have been a loyal customer since purchasing your car and that you have noticed improvements in our timeliness. Our advisors strive to be attentive and provide the best experience possible. We look forward to serving you again next time!
All work was done satisfactory and in a timely manner.
Business response:
Thank you for your feedback! We are glad to hear that all work was done satisfactory and in a timely manner. Your satisfaction is important to us and we appreciate your support.
Mich was very helpful and professional!
Business response:
Thank you for your kind words about Mich! We are glad to hear that you found him helpful and professional. Your satisfaction is important to us, and we appreciate your feedback.
Always quick & attentive service at this location, cost & details of services presented with transparency
Business response:
Thank you for your kind words about our quick and attentive service. We strive to present costs and details transparently, and we appreciate your feedback.
Provided a shuttle while my car was being serviced and having recall issue corrected.
Business response:
Thank you for your feedback! We're glad to hear that you appreciated the shuttle service while your car was being serviced and the recall issue was corrected. We strive to provide a seamless experience for our customers and we look forward to seeing you next time!
The price was higher than other dealers but thought I would continue to go where I purchased but that was a mistake
Business response:
We appreciate your feedback regarding the pricing. We strive to provide the best service and value, and we regret that your experience did not meet your expectations. Please reach out to Maria Arenas at marenas@vtaig.com to further discuss your concerns.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,059 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.