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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.420,203 reviews
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2017 TOYOTA SIENNA XLE/LIMITED Owner's profile image
2017 TOYOTA SIENNA XLE/LIMITED Owner 
a year ago

Fast and fair service while I waited. 

Business response:

Thank you for your review! We're happy to hear that you had a fast and fair experience while waiting for your service. We know how valuable your time is, so we always aim to provide efficient service without compromising on quality. If you ever need anything in the future, feel free to reach out we're here to help! 

2012 TOYOTA HIGHLANDER LIMITED Owner's profile image
2012 TOYOTA HIGHLANDER LIMITED Owner 
a year ago

The job was done quicker that I anticipated. The negative was the van back to the dealer ( road rage ). 

Business response:

Thank you for your feedback! We're glad to hear that the job was completed quicker than you anticipated. However, we're sorry to learn about your experience on the road back to the dealership. Your safety is important to us, and we hope your next visit will be even more enjoyable. If there's anything else we can do for you or if you have any concerns, please don't hesitate to reach out. 

2016 TOYOTA RAV4 XLE Owner's profile image
2016 TOYOTA RAV4 XLE Owner 
a year ago

Love the service. Everything I expected. Great service advisor. Mr. Casey Stiger. 

Business response:

Thank you for your wonderful review! We're thrilled to hear that you loved the service and that Casey met your expectations as your service advisor. We appreciate your feedback and look forward to serving you again! 

2022 TOYOTA RAV4 XSE Owner's profile image
2022 TOYOTA RAV4 XSE Owner 
a year ago

Service was great. Staff super helpful. 

Business response:

Thank you for your kind words! We're delighted to hear that you had a great experience with our service team and found our staff helpful. We appreciate your support and look forward to assisting you again in the future! 

2018 TOYOTA RAV4 ADVENTURE/XLE Owner's profile image
2018 TOYOTA RAV4 ADVENTURE/XLE Owner 
a year ago

They usually give you a ticket for a free car wash, but change that process to emailing it to you and I was never told but had to ask as I was leaving. Otherwise, they were great. 

Business response:

Thank you for your feedback! We're glad to hear you had a great experience overall. We apologize for the confusion regarding the car wash ticket process and appreciate you bringing it to our attention. We'll work on improving our communication so that all customers are informed. If you have any other suggestions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! 

2006 TOYOTA TACOMA DOUBLECAB Owner's profile image
2006 TOYOTA TACOMA DOUBLECAB Owner 
a year ago

What one expects from a dealership does it right the first time. 

Business response:

Thank you for the great feedback! We're glad to hear that everything was done right the first time, just as you expected. We appreciate your trust and look forward to continuing to provide you with excellent service in the future! 

2022 TOYOTA SEQUOIA SR5/TRD SPORT Owner's profile image
2022 TOYOTA SEQUOIA SR5/TRD SPORT Owner 
a year ago

Courtesy and efficient service 

Business response:

Thank you for your positive feedback! We're thrilled to hear that you experienced courteous and efficient service. Our team strives to provide the best experience possible, and your satisfaction means a lot to us. We look forward to assisting you again in the future! 

2022 TOYOTA RAV4 LE Owner's profile image
2022 TOYOTA RAV4 LE Owner 
a year ago

very fast and super polite staff 

Business response:

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our fast and polite staff. We appreciate your feedback and look forward to serving you again in the future! 

2012 SCION XD Owner's profile image
2012 SCION XD Owner 
a year ago

Good and fast , no issue during visit 

Business response:

Thank you for your review! We're happy to hear your visit was smooth and quick without any issues. If you need anything in the future, we're here to help! 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 20,203 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open at 7:00 a.m.