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Traditions of Dedham
- Assisted Living Facilities
- Dedham, MA
About this business
Location details
735 Washington St, Dedham, MA, 02026, United States
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We chose Traditions of Dedham for a 3 week respite stay for my mom. It was fabulous; although about half of the time she was there, they unfortunately had a Covid outbreak. They seemed to handle it all efficiently. They had all the residents tested, and quarantined those we needed to be isolated. It was an unfortunates experience, but thankfully my mom didn't get Covid. It changed the activities and the dining experience - it wasn't what it could have been during that time. Once things cleared up, she was then able to experi... read more
Business response:
We greatly appreciate your feedback and your patience with the unfortunate circumstances surrounding your mother's stay. Thank you for your review and for entrusting us to care for her during her respite stay.
Our mother has lived at Traditions for the past 4 years. Initially in assisted living and now Memory care. The staff is amazing. They are all so kind and caring. They know our mother well and have also been a support to us in navigating her care. Attention to detail is where they excell. Mom always looks so nice. Her outfits are clean and even coordinated. They let us know if anything comes up or Mom needs anything at all. We truly can’t say enough good things about Traditions of Dedham.
Business response:
Kate, thank you so much for your review. We appreciate your kind words and are so pleased to have your mom at Traditions!
My friend is quite contrary, she tends to irritate the aids which makes it difficult for her because she is very dependent on the assistance from them. She has not quite gotten the feel for it all since she has private aids and expects them all to act that way. Some are wonderful but I think some could be more sympathetic. The activities are wonderful, I have seen many of them going on. I have been to several of the religious services, painting classes, concerts, etc. The room sizes at Traditions are the largest out of all o... read more
Business response:
Thank you very much for taking the time to review Traditions of Dedham! We are so pleased to have your friend as a resident and appreciate the feedback you have left. We are always looking for ways to improve and cannot do so without reviews like yours. We hope that you both will continue to enjoy our daily activities and community as a whole.
Traditions of Dedham has a smaller more homey atmosphere and it has an older transitional look with a modern attitude. The room sizes are fabulous and very spacious. Overall the staff and the care she is getting and the diligence and response time has been awesome. I have nothing but good things to say about our experience and would definitely recommend them to others.
Business response:
Thank you for your five-star review and for entrusting us with the care of your loved one!
The general areas are cleaner than my loved one's room, but it's not that clean overall. I'm not very happy with the care that she's getting. I don't know if it's the times due to Covid. Also, it has been an adjustment for my mother, and she complains a lot. She says she can't understand them. They all speak Haitian, and then she herself speaks broken English. She can't hear well, and she feels like they yell at her a lot. They've all been very nice to me. She loves the kitchen staff and says they're wonderful to her. The re... read more
Business response:
Thank you for taking the time to provide feedback. We are always looking for ways that we can improve, and the only way that we measure success is by your satisfaction. It is very heartwarming to hear your kind words about our associate staff, but I am sorry that your mother sometimes has difficulty hearing or understanding them. As for the cleanliness issue, there is obviously no excuse for that, and I hope you found that to be productively addressed in your recent meeting with the Executive Director. I hope that financial ... read more
We toured this community and the tour was good. The staff was very friendly and they answered all our questions. The pricing was higher than other communities in the area.
I moved my dad into Traditions of Dedham over six months ago. He was very reluctant to move anywhere, and it took a significant amount of coaxing. I rarely post reviews but feel strongly enough to post and hopefully help others in making this important decision. I toured eight assisted living complexes in the MetroWest Boston area in 2017. There were pros and cons with all and I did my best balancing location, price, services, activities and cleanliness into my decision. This is not an easy task since all facilities will do ... read more
I really liked Traditions of Dedham when I toured. They did a very good job with the tour and the facility was beautiful. My father only qualifies with their memory care, though, so we chose another community.
I would recommend the Traditions of Dedham. It is a nice facility. I am very comfortable here. It is clean. The staff and the residents are very friendly. This is a nice community. It's been a positive experience.
Frequently asked questions about Traditions of Dedham
How is Traditions of Dedham rated?
Traditions of Dedham has a 4.7 star rating with 103 reviews.
When is Traditions of Dedham open?
Traditions of Dedham is open now. It is open 24/7.