This profile has been claimed by the business owner or representative.
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Quick response time and very helpful though the entire process!
Business response:
I'm glad to hear you found our process smooth and efficient, Nicole! Your positive feedback reaffirms the hard work we put in every day at Mutual of Omaha Mortgage. We always strive for timely responses and comprehensive assistance, and it's great to hear that this was reflected in your experience. Thank you for your high rating and for choosing us for your mortgage needs. Looking forward to serving you again.
Verified by Mutual of Omaha Mortgage
Travis, you were very helpful and always easy to contact and available whenever we had questions. Thanks
Business response:
I'm thrilled to hear you found my services helpful, James. It's always a priority to be easily accessible and provide clear answers to your questions. Your feedback is greatly appreciated and it's been a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. Don't hesitate to reach out should you need anything else in the future. Thanks for the high rating!
Verified by Mutual of Omaha Mortgage
Excellent communicatio, fast, friendly and professional!!
Business response:
Hi Kellie, it's Travis here from Mutual of Omaha Mortgage. I am delighted to hear that you had a positive experience. Your feedback is greatly appreciated, and it was a pleasure to provide you with efficient and friendly service. Thank you for the 5-star rating. Don't hesitate to reach out if you need any more assistance in the future.
Verified by Mutual of Omaha Mortgage
Travis accomplished in less than 3 weeks what another lender had been delaying for 2 months and counting. I will NEVER go to anyone but Travis again. His communication, organization, AND results puts him in a class second to none. In fact- Travis needs to serve as a source of training for other loan officers about how the process SHOULD go for customers. THANK YOU Travis for ever you did!
Business response:
Patricia, I'm truly humbled by your kind words and high rating. It was my pleasure to expedite your lending process after your initial delay. My goal is always to provide effective communication, efficient organization, and exceptional results for my clients, so I'm glad to hear that you recognized these traits in our interaction. Your suggestion of serving as a training source for other loan officers is very flattering. I'm just happy I could make the process smoother for you. Thank you for choosing to work with me and Mutu... read more
Verified by Mutual of Omaha Mortgage
Travis made everything so easy. He was the first to respond to my request for information concerning a refinance, and continued to respond quickly whenever I had any question at all. Overall, a very successful venture!
Business response:
Hi Reba! I'm thrilled to hear that you found the refinancing process easy and that you're pleased with the quick responses you received. It was a pleasure to assist you and I'm glad that your venture has been successful. If you ever need any help in the future, please don't hesitate to reach out. Thanks again for choosing Mutual of Omaha Mortgage and for the stellar review. -Travis Hofmann
Verified by Mutual of Omaha Mortgage
Travis was there to help when I needed a question answered Always called right back in timely manner.
Business response:
Vickie, thank you for your positive feedback. I'm glad to hear that my timely responses have been helpful to you. Your satisfaction is my top priority, and I strive to be there for my clients whenever they need assistance. I appreciate your 5-star rating and look forward to continue providing excellent service for Mutual of Omaha Mortgage. Have a great day! - Travis Hofmann
Verified by Mutual of Omaha Mortgage
The process went smoothly!
Business response:
I'm thrilled to hear that the process went smoothly, Daniel! Your positive feedback means a lot, and I'm glad I could assist you with your needs at Mutual of Omaha Mortgage. If you ever need any further help, don't hesitate to reach out. Thanks for the 5-star rating! -Travis Hofmann
Verified by Mutual of Omaha Mortgage
Travis was very helpful in get me my loan.
Business response:
Thank you for the high rating, Alton. It was my pleasure to assist you with your loan. Your positive feedback means a lot to me and Mutual of Omaha Mortgage. If you have any further financial needs or questions in the future, don't hesitate to reach out. Travis Hofmann.
Verified by Mutual of Omaha Mortgage
The communication was great. Anytime I had a question they answered it within a hour. The app let me see at all times where we were in the process and was easy to use. Everyone I dealt with was professional and polite.
Business response:
I'm truly grateful for your positive review, Christopher. Your satisfaction is my top priority, so I'm pleased to hear that you found my communication timely and useful. It's great to know that the Mutual of Omaha Mortgage app was of value to you throughout the process. Your kind words about my professionalism are highly appreciated. Should you need any further help, please don't hesitate to reach out.
Travis Hofmann of Mutual of Omaha Mortgage has a 4.8 star rating with 345 reviews.
Travis Hofmann of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.