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Trenton Peterman
- Mortgage Lenders
- Springfield, IL
About this business
Here at Diamond Residential, our experience and industry knowledge will ensure that you get the most bang for your buck on your next home purchase. By staying up-to-date on the multitude of mortgage products available, I am confident that I will find the best product for your individual needs and specific situation. I strive to provide you with the highest level of customer service; you are not just “another transaction” to me! I work to simplify the loan process as much as possible while providing you with personal attenti... read more
Location details
3330 Hedley Rd, Suite A2 and B, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Diamond Residential Mortgage Corporation
The constant need for information that I have never had to give for any loan in the past. Some information was so old and irrelevant. I understand the need to loan only those who can pay back but l never have had to provide so much and duplicate info. Along with statements typed up to satisfy the underwriter.
Verified by Diamond Residential Mortgage Corporation
It was great.
Verified by Diamond Residential Mortgage Corporation
Darelynn was my issue. It wasnt really Trent Peterman. She would ask for documents so id fax them then she would say she never received them so od remind her i sent them with a return conformation letter so i knew if she got them all or not then shed say "well they are missing this or that on yhe front or the back page didnt have this. So i even went to the courthouse for said documents and those still werent right! So frustrated is an under statement.
Verified by Diamond Residential Mortgage Corporation
With the help of Celinda Doolin and Trenton I was able to close on my home in less then 45 days
Verified by Diamond Residential Mortgage Corporation
The processing was difficult, uncomfortable and extremely frustrating.
Verified by Diamond Residential Mortgage Corporation
Better communication; receiving information in a more timely manner, also when I received my closing cost in a final email Saturday at 2pm when I am closing Monday morning at 10am, the total dollar amount that was emailed to me was incorrect.
Verified by Diamond Residential Mortgage Corporation
Took forever
Verified by Diamond Residential Mortgage Corporation
When asking about potential roadblocks, we weren't provided with much information. This caused our close date to be extended, which caused a lot of issues with the sellers and their agent. When I would email questions, they typically wouldn't get answered. I even called his assistant a couple times and did not get a return phone call at all. And, the only time I ever spoke to or met Trent was the day we were to sign papers. It didn't establish much confidence in the process or his company.
Verified by Diamond Residential Mortgage Corporation
For him to talk to me on the phone.
Frequently asked questions about Trenton Peterman
How is Trenton Peterman rated?
Trenton Peterman has a 4.8 star rating with 584 reviews.
When is Trenton Peterman open?
Trenton Peterman is open now. It will close at 5:30 p.m.