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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Tropicana Atlantic City is committed to delivering MORE fun, value and variety to guests and visitors. We invite you to join the fun and interact with us and other guests on our social media sites about all things Tropicana! We want this to be a fun, welcoming and helpful community for everyone.
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Exceptional I didn't like the added fees after booking on line. Also early check in for 30.00 was not great. I didn't like that. Everything was great.
Business response:
We appreciate your feedback, Michele. We apologize for any inconvenience caused by the added fees and early check-in charge. We'll take your comments into consideration for future improvements.
Exceptional
Business response:
Thank you for your exceptional review, Dion! We appreciate your kind words and are glad to hear that you had a great experience at Tropicana Atlantic City.
Pleasant Hard to find room, not only just us as a couple but other people we saw as well were having a hard time finding which way the room was. Also, the workers at the casino were just standing around looking at people with bags and suitcases who looked confused, maybe ask if they need any help with finding anything? Also the room that I paid for it seem like I didn’t get, I don’t know if maybe it was because I got a smoking room, I specifically picked that room because of the shower but I just settled for what I got. Perf... read more
Business response:
We apologize for the inconvenience you experienced during your stay at Tropicana Atlantic City. We appreciate your feedback and will address the issues you mentioned with our team. We strive to provide excellent service and will work to improve in those areas. Thank you for highlighting the perfect location and beautiful scenery. We hope to have the opportunity to welcome you back in the future.
Needs upgrades The rooms are rundown and old especially the Chelsea it's just not as nice and clean as it once was The location and shops within the casino were good food and all
Business response:
Thank you for your feedback, Micmar22. We appreciate your comments regarding the rooms and will take them into consideration for future upgrades. We're glad to hear that you enjoyed the location and the shops within the casino.
Quick over night Check in was ridiculous. Arrived, waited on line, got to Rep at 2:50…as they were going to give room, was informed check in before 3 was a $15 surcharge…just on principal I was not going to pay since by the time we were issued keys and got to Room, it would have been 3pm…really should reconsider grace periods. If room is already empty and clean what is the difference to them? Room was nice and a good value compared to other higher rated hotels.
Business response:
We appreciate your feedback, Thomas. We apologize for any inconvenience you experienced during check-in. Our policy regarding the surcharge before 3 pm is in place to ensure a smooth transition for all guests. However, we will take your comments into consideration and evaluate our grace period. We're glad you found the room to be nice and a good value. Thank you for choosing Tropicana Atlantic City.
Exceptional Absolutely nothing Convenient booking. Check in and out was a breeze. Wish I had longer to stay barely got to enjoy all the resort had to offer
Business response:
Hello Kelly, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Tropicana Atlantic City
Very Good Room needs a deep clean (especially the shower/tub). Shower sucked (low pressure). Walls had holes and scuffs. TV could also use an update. Also, it is an extensive walk from the lobby to the West Tower, just as a heads up. Great location. Room also had an exceptional view.
Business response:
Thank you for your feedback, Kristin. We appreciate your comments about the cleanliness of the room and the shower pressure. We apologize for any inconvenience caused by the condition of the walls and TV. However, we are glad to hear that you enjoyed the great location and the exceptional view from your room. If you have any further concerns or suggestions, please feel free to reach out to us at (800) 843-8767.
Good time Rooms could have been a little bit cleaner. Lots of variety for dancing, drinking, eating.
Business response:
Thank you for your review, Thomas. We appreciate your feedback and are glad to hear that you had a good time at Tropicana Atlantic City. We apologize for any cleanliness issues you experienced with the rooms and will address this with our housekeeping team. We're delighted that you enjoyed the variety of options for dancing, drinking, and eating.
Relaxing, comfortable, good food, engaged employees, everything you could want for a quick getaway! No advice for improvement as I enjoyed my stay and did not lack anything needed. Love that it is right on boardwalk as well. Easy access, well lit areas from parking lot to elevators to hotel. Woman at check in, Havanna area, (70ish years old - don't remember her name or if I got her name), but she was directing to open kiosks or desk, she was lovely, helpful, great energy. Love the decor of Tropicana, particularly the Havanna... read more
Business response:
Thank you for your positive review of Tropicana Atlantic City, Nolen! We're glad to hear that you had a relaxing and comfortable stay with us. It's great to know that you enjoyed the good food and found our employees to be engaged and helpful. We appreciate your compliments on our decor, particularly the Havanna Tower. We will pass on your kind words to the woman at check-in, the bartender at P.F. Chang's, and the woman at the podium. We're also happy to hear that you enjoyed the easy access and well-lit areas throughout the... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 4.5 star rating with 54,015 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open tomorrow at 9:00 a.m.