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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair We had no towels and the restroom and it was not cleaned. Regardless not providing cleaning services during our stay the room should have been cleaned and stocked.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. Thank you, Tropicana Laughlin
Poor During this pandemic they decided to scale back on cleaning rooms which I understand, however, it seems there is only one person cleaning the entire property. The carpets outside the rooms were filthy, no one was cleaning high touch surfaces, and the rooms were so dusty and gross. I stayed three nights and couldn’t wait to leave. They are requiring masks and temperature checks.
Business response:
Thank you for sharing your feedback, Angela. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Very Poor Todo Nada
Business response:
Thank you for sharing your feedback, Mario. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
It's okay...not great Bathrrom stunk.. No free wifi Check in employee was rude on phone Nice room and location
Disappointing to whom it may cncern,the fact that we had to sleep in my car when we drove from texas to laughlin from las vegas ,nv an the staff an manager told us we couldnt check ikn until 6am we arrived around 2am ive never been treated so poorly in my life i was embarrassed for my children to witness ive been here before ive never been told i couldnt be let in my room to rest. i cried for hours i was so exhausted ill never staY HERE AGAIN nothing
Business response:
Thank you for providing your feedback and letting us know about this issue, Alisa. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your comments will be passed along to members of management. Thank you, Tropicana Laughlin
Bad The toilet in my room did not work properly, I called it in the next day after checking in and no one came, I told the person when I checked out, and she did not ask a thing as if nothing was said Very rude service, the Italian restaurant has the worst food ever, waitresses are rude.
Business response:
Thank you for sharing your feedback, Jose. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
horrible and a waste of money and time... the cleanliness was a 0 for the entire trip I didn't like anything about the stay at tropicana I was really disappointed in the are the hotel itself I will never stay at a tropicana again..
Business response:
Thank you for providing your feedback and letting us know about your trip, Jonathan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Gross Dirty, smelled in the rooms, and hallway. Trash left by the elevator pizza boxes all night. It was not kept up The room was dirty smelled like dirty feet, I would never stay there again and would never recommend to anyone
Business response:
Thank you for providing your feedback and letting us know about this issue, Geri. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Felicidad El aire acondicionado no enfriaba mucho El panorama que veía desde mi cuarto increíble
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,288 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open at 9:00 a.m.