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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worth looking for another hotel. We paid for a re modeled room but got a older room, we checked the difference after we checked in. An quickly realized that there is not difference between the newly renovated vs the classic room. The decor was old and out dated. There was no safe inside the room to secure personal items. The shower was backed up from the first person taking a shower. Which made everyone else shower in ankle high water. The room was full of dust all over the nightstand, tv stand/dresser. The beds were very un... read more
Business response:
Thank you for sharing your feedback, Darius. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
It was not worth the money I pad. They sold us the resort plus king bed over the classic room saying that it was a difference between night and day and to my eyes my friend had the classic and not much difference at all and we paid more than they did for nothing. I ordered extra 2 pillows and they never came. I kept calling and all they said was “ ok I will let my staff know” and nothing. To wait and it should be there within 20 minutes. NEVER Received them. The bed was comfortable
Bad No gaming tables I ordered my food at the only restaurant that they had open they lost my order I waited half an hour then walked up for them to tell me they didn't have my order and when I told him my number they demanded the receipt which I have thrown away cuz I had memorized my number so I had to dig in the trash for them to tell me they had no order of mine up there even though I have the receipt so I asked for a refund which I got an attitude for All in all it took me about 45 minutes to get no food in attitude and... read more
Business response:
Thank you for sharing your feedback, Anthony. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
No limpiaron la habitación
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. As outlined in our Health and Safety Plan, unless otherwise requested by the guest, rooms will only be cleaned upon checkout to minimize team members entering guest rooms. Thank you, Tropicana Laughlin
Fair Bathroom toliet water was running constantly and wouldnt stop. Loud people next store. Was told classic was totally different from resort plus but did not see a difference. My brother n law had a classic and I had a resort and rooms didnt seem different and feel I was sold more expensive room that was suppose to be night and day difference. Paid over 200+ when could of purchased room for total of 174.00 and saved. Bed was comfortable
Laughlin We found a syringe in the room by the elevator....gross Also hardly and places in the hotel open to eat if casino is open food places should be also. Love Laughlin The bed here is comfortable
Business response:
Thank you for sharing your feedback, Jennifer. We hope that you can give Tropicana Laughlin another try again in the future. Thanks, Tropicana Laughlin
Very Poor Normally, i have had a good experience in Laughlin. Given the circumstances and them having just reopened. I upgraded my room to the main casino building. Upon entering the room it was really dusty, took us about 30 minutes just to wipe down everything. We had no toilet paper, which we bought while at the grocery store that night. Only had 1 towel. Luckily we brought our own. Called the front desk to request towels and paper and never arrived. I also did not like that every other casino had their tables opened but ... read more
Business response:
Thank you for providing your feedback and letting us know about your stay, Axel. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope you will give us another chance to earn your business. Thank you, Tropicana Laughlin
Will never return Location
Business response:
Thank you for providing your feedback and letting us know about your stay, Annette. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Fair
Tropicana Laughlin has a 3.7 star rating with 32,289 reviews.
Tropicana Laughlin is open now. It will close at 6:00 p.m.