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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Will never stay at the Tropicana again . The property is extremely outdated and dirty. The casino was cleaner than the rooms , that says a lot ! . The bed was squeaky and my bed sheets had huge holes on them. The carpet looked like it had not need vacuumed in months and my bathroom sink was clogged my whole stay . Will never stay here again. Front desk and most staff were very nice .
Business response:
Thank you for providing your feedback and letting us know about this issue, Adriana. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
I don’t know if I would stay there again. Everyone was friendly, but the accommodations were poor:( First, I requested a refrigerator and didn’t get it. It would have been more comfortable with a fridge and microwave. Second, our room was so dark even with all the lights on and the windows open. We were on the third floor and we couldn’t even see the pool. Lastly and most significant, there was blood on the sheets. Even though the sheets were, there was a staining of blood! The pool was fun.
Business response:
Thank you for providing your feedback and letting us know about your visit, Shannon. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Refrigerators are available to request at the time of check-in, for a small additional fee plus tax for the stay. These are limited in number and are based on availability at the time of check-in. We do hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Fair I didn’t really see much if the property but it was clean It was an average casino
could have had a better stay the Tropicana Staff was not friendly about mask reminder. And bedding was soiled and was hold for an hour trying to get new bedding. I eventually got frustrated and never got new bedding
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will pass your comments along to members of management. Thanks again, Tropicana Laughlin
Poor
Fair
Dusty Everything was very dusty in both rooms one of the rooms will not cool 1890...Poor service on the room service. Unbelievable how dirty the room was specially the loveseat definitely not worth my money Pool
Business response:
Thank you for providing your feedback and letting us know about these issues, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do hope you will give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Exceptional I'm handicap parking is terrible.
El cuarto estaba muy sucio y el agua del lavamanos y tina no se iba el agua y también no servía el foco de la entrada de
Business response:
Thank you for providing your feedback and letting us know about this issue, Roberto. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Tropicana Laughlin
Tropicana Laughlin has a 3.7 star rating with 33,378 reviews.
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.