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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor Staff was rude and not consistent with patrons wearing masks. There wasn'ti much open to do. The room wasn't clean. The beds were comfortable. Pool area was nice.
Business response:
Hi Kimberly, thank you for sharing your review. Thanks, Tropicana Laughlin
disappointing upon arriving i checked in very quickly and i thought wow even though the line was long it went fast. I go grab all my stuff and take it to my room on the 15th floor only to find out that my room keys did not work. so i go back down i let the security know who is screening of my situation and she tells me I have to wait back in line AGAIN! now the line is even longer then when i first arrived. I was so upset but still kept calm. I waited and finally got helped and i let the check in lady know what happened and ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jesenia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will be passing your comments along to key members of management. Thank you, Tropicana Laughlin
It was dirty  We noticed big balls of red hair on the floor..... none of us have red hair! Dirty q tips under the table. Coffee maker wasn’t cleaned and thought it was kind of gross it was in the bathroom. Floor in the restroom was filthy hair everywhere. When we got in bed the sheets were really dirty and I thought maybe it was just a stain but I took a wipe and whatever it was started coming off with the wipe so they didn’t change the sheets the restroom door had some brown liquid splattered all over.... it was just reall... read more
Poor I liked that the pool was alone my second day of stay The room was very old, the cocktail service in the casino was very bad several times I ordered a few drinks and the waitress got upset, for a moment she yelled at me "I'm very busy"
Business response:
Thank you for providing your feedback and letting us know about your trip, Alicia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do hope you give us another chance to earn your business in the future. Thank you, Tropicana Laughlin
Fair Someone didn’t clean the bathroom properly. Pee stains on toilet seat and strands of hair on countertop. In a very convenient spot though.
It's an ok place to stay if you just stay to sleep Attendant at pool was rude. I had an accident and needed to go to ER and couldn't walk . Needed a wheelchair and was told no staff was available to assist. Room size and jacuzzi
Disappointing It wasn’t clean . The sheets didn’t seem clean. The room wasn’t clean . Old and grungy looking . Very disappointed
Business response:
Thank you for providing your feedback and letting us know about this issue, Stephanie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do hope you will give us another chance in the future. Thank you, Tropicana Laughlin
Disappointing
Fair
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 33,378 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.