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Tropicana Laughlin
- Casinos
- Laughlin, NV
About this business
Location details
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Exceptional Needs more eating spots The view of the river
Business response:
We genuinely admire your positive feedback. Thank you for mentioning the exceptional view of the river. Your feedback has been noted regarding the need for more eating spots.
Wonderful
It was okay but disappointing. There was no hot water on Saturday night. We had wanted to take a showerl They did refund our resort fees. Our friends had a refrigerator and a large TV in their room. We did not have a refrigerator and our TV was small. The breakfast at Carnegies Cafe took a long time coming and the omelet was terrible. It was rubbery and cold. The hash browns were mushy. The room was large and comfortable.
Business response:
Thank you for taking the time to provide feedback on your recent visit, David. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Tropicana Casino had a very friendly environment with super clean rooms. Cold water in shower, warm water in shower, but not hot water in shower. Elevator rush. Everyone leaving same time so went up floors in order to catch a ride down Clean, friendly check in staff
Business response:
Your positive feedback on the friendly environment and clean rooms is greatly appreciated. Thank you for sharing your experience with us.
Relaxing. Only two elevators were working. Not enough good slot machines. Very clean and comfortable.
Business response:
Thank you for letting us know about your experience at Tropicana Laughlin. We are honored to hear that you found it relaxing and clean. We appreciate your feedback.
Had a good time. Cleanliness, staff friendly
Business response:
We greatly appreciate your positive feedback! Thank you for sharing your experience at Tropicana Laughlin.
Exceptional A/C wasn't cold Clean rooms
Business response:
We are delighted to hear that you found our rooms clean. We apologize for falling short on the A/C. Thank you for your feedback.
Great place if you don’t mind cigarette smoke We received an overwhelming amount of spam emails, both in my personal inbox and through my Booking.com account. They did not respond to any of the messages I sent via the Booking.com chat, not even after three reminders. The hotel room was fine and comfortable. It’s a hotel where smoking is allowed everywhere, including in the rooms, which I had overlooked. The room smelled strongly of smoke, but housekeeping came immediately with a refreshing spray upon request, which was very ... read more
Business response:
Your gracious comments are very much appreciated, Samantha! We are thrilled that you enjoyed your time at Tropicana Laughlin. We are committed to making your future visits as good as this one.
Pleasant
Frequently asked questions about Tropicana Laughlin
How is Tropicana Laughlin rated?
Tropicana Laughlin has a 3.7 star rating with 32,290 reviews.
When is Tropicana Laughlin open?
Tropicana Laughlin is closed now. It will open on Monday at 9:00 a.m.