This profile has been claimed by the business owner or representative.
Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great experience buying my Bronco during the seatbelt recall! It was a relaxed, no-pressure transaction. The dealership personnel answered all my questions and volunteered significant additional info. They also introduced me to other fellow Bronco customers which helped me network in the community!
Business response:
Welcome to the Bronco family! This vehicle is at the center of the Auto Industry, and we are glad you are loving yours. Our goal is to answser your quesitons or concerns,and provide excellent customer service. We appreciate your time and your business.
Service department successfully diagnosed and solved the problem the first time. Also, they were able to deliver my vehicle late on Friday when I had agreed to early the following week. Very Pleased.
Business response:
Daryl, sounds like our service group was able to find the problem and fix it right the first time. Our service group is among the best in the area, and we appeciate your business. Delivery of the vehicle is part of the service. Thanks for the rating.
Daniel was very good in analysis of the problem and giving options. I purchased a new car, but did not consider FORD as this would have been the 4th transmission in my 2014 Fusion Hybrid.
Business response:
We appreciate your business, and are glad you found a vehicle that meets your needs and expectations. Thanks for the rating.
What a great experience! The communication was amazing, the personnel that I dealt with were experienced and knowledgeable, the service was quick and the prices were reasonable. I highly recommend them.
Business response:
Your review speaks volumes about our service group and the work they provide to the public. We are reputable and determined to provide great customer service to everyone. We appreciate your time, your business, and the chance to serve you again in the future.
Easy to work with very quickly took care of my issue and got me back on the road
Business response:
The goal of our team in the Service Center is to provide excellent service the right way the first time. The center is among the best in the area, and we value your business. Thanks for the rating.
Best car buying experience ever! Andy was great and we will definitely return and recommend the dealership.
Business response:
Thanks for taking your time to write some feedback for the team. Sales works hand in hand with all the other departments dedicated to excellent customer service. Purchasing a vehicle is an expensive task so we appreciate your business. Thanks for the rating.
Quality service and Nate was very knowledgeable and kept me updated on my service process.
Business response:
Nate does a terrific job and will always work to make sure things are done right and on time. Our dealings are simple and transparent for the customer. Thanks for your time and your business.
Travis Guerrero was fantastic to work with. Very professional, answered all my questions and was prompt in responding to my concerns. I highly recommend him and your service department.
Business response:
Thanks for being a great customer. Your time and your business are important, and we will continue to do the best to keep your business. Travis is a great Service Advisor, and will go the extra mile to ensure all work is done accurately and timely. We appreciate your business.
They have great service, no problem with communication, the repair was done quick ,and drives like a dream now
Business response:
Roger, thanks for taking your time to write a review and leave us feedback for your recent Truck City Ford. You will love our new F-150 King Ranch as they are highly sought after in today's market. Robert is working hard to earn and keep your business, and we want to provide the best possible customer experience. We appreciate your business, and your time.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,179 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.