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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Richard was very good at my appointment. I like the videos sent of my issues of my truck.
Business response:
Our service group is filled with top professioanls dedicated to providing your service right the first time to avoid return trips. We are among the best in the state, and will continue to work hard to keep your business. Thanks for your time and your feedback.
Service rep did a great job. Very nice and professional. Would send people to him.
Business response:
Scott is a true professional with vast array of knowedge, works to keep you updated on progress, and keeps the transaction simple and timely. He prides himself on a great visit, and will work to retain your business. Thanks for your time, loyalty, and your business.
Service delivered as described, timely and efficient service writer was business like and professional cool
Business response:
Our service team is among the best in the area, and will continue to provde excellent service for all customers. The team has proven to provide timely and efficient service with professional staff on hand. Thanks for your busiess.
Scott was very helpful. Will definitely use and recommend this dealership again. Appreciated Scott’s honesty.
Business response:
Scott is a top notch Service Advisor and has many return customers. He is diligent to the customer updates, keeps line of communication clear, and make the service trip simple and timeluy. Thanks for your business and your feedback.
The dealership was great and easy to deal with, would definitely buy a car there again.
Business response:
We pride ourselves on being simple and transparent in all our deals. The customer has lots of options to purchase a vehicle, and we appreciate your choice in Truck City. Thanks for your business and your feedback.
Had an issue with oil in skid plate that then leaked onto our garage floor. Richard is having me bring the vehicle back in so they can make it right and get the oil cleaned up. He didn't even hesitate. We appreciate his efforts!
Business response:
Richard is a professional,and will work quickly to solve any issues that may arise due to service. The team is dedicated to provviding the best service and retaining customers. We do apologize for the error, and will work hard to get it corrected for you. Thanks for your faith and loyalty in Truck City Ford service group.
Daniel Santiago was a great help! He got me in and out in no time. He even texted to make sure my Explorer was doing ok after my appointment. I’ll definitely use this dealership again!
Business response:
Daniel Santiago is among the best in our service group, and will always work to keep you informed, advise for an work needed, and ensure your vehicle is done right the first time to avoid return trips for corrections. We appreciate your business and look forward to seeing you at your next service interval.
Always have great service and friendly staff at this dealership! I continue to go out of my way to get my vehicle serviced here over any other location.
Business response:
Our service group is among the best in the state, and we are proud of the entire team. We appreciate your loyalty, and we will continue to work hard to keep your business.
Good work don on time and the same day the person the help me did and answer the questions I need it
Business response:
Thanks for your business and your feedback. The team is dedicated to top performance, and will always work hard to retain your business. Thanks for the rating.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,067 reviews.
When is Truck City Ford open?
Truck City Ford is open now. It will close at 8:00 p.m.