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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great price. No haggle. Good trade in price. It was stress free and there were no hidden prices. Very nice.
Business response:
Lee, we are working daily to ensure our staff takes great care of all customers, The team works cohesively between departments to ensure there are no delays and misinterpretation of the deal itself. We are working to change the public perception of the Auto Industry one customer at a time.
Great buying experience. The entire process was smooth and typical shady sales tactics used by other dealerships were non-existent. My sales person Adrian was awesome. The management team made sure everything was perfect before letting me leave. Truck city has my business moving forward.
Professional staff, quick turn around. Very happy with the results. Just a little far from my place
Travis is very professional and takes the time understand the issue/needs for my car repair. The service staff at Truck City Ford is always very friendly and professional, wont take my vehicles elsewhere.
The customer service we received from Eddie Hadaad was truly exceptional. He loves what he does and truly cares for his customers and develops relationships with them. Thank you so so much.
Business response:
In today's environment, purchasing a vehicle is a major decision and the choices for a dealership are tremendous. Our dealership works to give the customer a quality visit which is transparent, timely and extremely satisfying. Eddie Haddad is no exception from the service to all his customers, and you are correct when you say he loves what he does. We appreciate your business and your rating.
Have been extremely pleased with customer service and the work performed. Everything seems to always take two days to repair, just have to get used to it.
Business response:
Service excellence is something that Truck City prides itself on. Our service team is among the best in the state, and most customers are loyal and consistent. Thanks for your business, and your recommendation.
Hailey did a great job getting me in and out at the time she said she would.
Business response:
As a service advisor, Hailey sets the bar high for all the staff. She is consistent and takes excellent care of all her customers. She keeps you informed and is alert for any issues that may arise. We appreciate your business and your time.
Nate was very good about communicating with us. Communication is key when you have your car in the shop.
Business response:
Nate is one of our highly qualified Service Advisors, and will always work with the customer to ensure we spot any issues for your vehicle. We agree that communication is key and the lack of communication can cause anxiety for anyone. We use the reviews as a check and balance for our systems and processes. Thanks for the feedback.
Easy transaction, great communication, happy to go back to truck city ford for any future purchases.
Business response:
thanks for the feedback on your recent purchase. Our goal is to provprovide excellent customer service and keep you informed as you go through the process. We appreciate the recommendation.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,179 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.