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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
For a large dealership, it was a very pleasant experience. Very nice people everywhere. Must be a well managed company that keeps their employees happy.
Business response:
The dealership does work hard to keep our staff happy, and our mission statement exhibits that very thought. We work to be employee centric, stay involved in our community, and have an unyielding business practice. Thanks for your time, and your business.
Great service. Nate Lewis was very thorough in his explanation on what to expect with the truck. He also made it clear about my 3rd party extended warranty and any possible issues.
Business response:
Nate does a terrific jobs with all his customers keeping them in the loop, answering questions, and keeping the work timely. He can field questions and ensure your work in done correctly. We appreciate your business and your time.
They worked me on for new tires and the truck was ready by end of day! Way to go Truck City
Business response:
Your vehicle is the center of your life for most of us, and we know how important it is to ensure things go right and smoothly when it is brought in for service. Our team works hard for the customer, and will go to great lengths to ensure your satisfaction. We appreciate your business, and thanks for the five star rating.
Eddie, Jeremy, Zack, Anita, & Jeff were all wonderful in my immaculately maintained 2018 F-150 STX truck purchase experience at Lief Johnson Truck City Ford in Buda, Texas. Five stars to all!
Business response:
Well, it sounds like we hit the mark for your business. The team is well versed in all areas, and we are changing the public perception of the Auto Industry one customer at a time. Eddie is top of the line for sales professionals, and will work hard to earn and keep your business. Thanks for your time and your business.
The very best staff and people! I could not ask for better treatment! Highly recommend. Valet services was a huge plus.
Business response:
Your recommendation means a great deal to the dealership, and we will continue working hard to keep your business. We are among the best in the state, and are always looking for new ways to satisfy the customers. Thanks for the recommendation.
Scott Jordan and Robert Laughlin were great to work with. Got my transmission taken care of.
Business response:
Your business is very important to us, and thanks for the feedback. We are delighted to have the opportunity to work for you, and look forward to another opporunity in the future.
Able to get me in at last minute. Oil changed and a point check completed as per invoice. Time to complete was good at 1.25hrs. Truck running and AC cooled upon return. Staff friendly and helpful.
Business response:
Your time and your business are very important to us, and we appreciate your business. We do appreciate your feedback, and we use it to monitor and check our processes. Thanks for your business and the rating.
Travis was great to work with. The shuttle was fast, convenient and dependable. I appreciated the communication.
Business response:
You will never have to look far for Travis as he is always on top of his business and keeping the customer informed.
other than taking a long time to get the part, the mobile service was very responsive
Business response:
We appreciate the opportunity to service you with our Mobile team. This is a new concept, and we are working hard to perfect it. Some parts are delayed due to manufacturing back-up or shipping erros, and please accept our apology for the inconvenience. We appreciate your feedback and the rating.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,220 reviews.
When is Truck City Ford open?
Truck City Ford is open now. It will close at 8:00 p.m.