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Tulip Cremation
- Funeral Services & Cemeteries
- San Francisco, CA
About this business
Location details
4444 Geary Boulevard, Suite 305, San Francisco, CA, 94118, United States
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Very Rude people when we needed questions answered. Didn’t communicate with us at all when they said they would about where at in the process they were. Came all the way to the funeral day and come to find out they didn’t put the funeral home as the place to rest and put my house address instead. Almost had to change date of service because of this and we had family from other states come out. Luckily the funeral home was able to help us. I would not recommend this company!
They send wrong info to county of dead certificate Now having problems doing legal papers
I wouldn’t recommend. I called on the status of my moms cremation and I had the most unpleasant exchange with one of their customer service people who’s name started with an ‘S’. I’ve alerted others in the company to her behavior—which was uncalled for and yet to hear a single apology. Avoid.
Business response:
We appreciate your honest feedback. Thank you for your patience. We are working to see what we could have done differently and take your concerns seriously. Please know that since we received your review, we have been investigating your experience. We aim to provide the best, most compassionate care to all of our families.
Better and more accurate communication, please. For example, I was promised a tracking number for the delivery of my wife’s ashes. It never came. Instead, the ashes showed up by surprise as my family was leaving town. No memorial service for us because Tulip didn’t keep their promise. A very sad ending that could have been so easily fixed.
Business response:
Thank you for your patience. Please know that since we received your review, we have been investigating your experience. We aim to provide the best, most compassionate care to all of our families. We are working to see what we could have done differently and take your concerns seriously. We appreciate your honest feedback.
Tulip cremation staff was incompetent, service was poor, did not return phone calls in timely manor. I would not recommend Tulip Cremation Rich Swanson
Business response:
Hi Swanson. We’re disappointed that our service did not meet your expectations. If you would be willing to give us a few more details, we’d appreciate the opportunity to make it right. Please call (844) 942-4909. Thank you.
Frequently asked questions about Tulip Cremation
How is Tulip Cremation rated?
Tulip Cremation has a 4.5 star rating with 1,007 reviews.
When is Tulip Cremation open?
Tulip Cremation is open now. It is open 24/7.