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Tuscaloosa Hyundai
- Car Dealers
- Tuscaloosa, AL
About this business
Location details
3831 Hargrove Rd E, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
they are not trustworthy. the salesman lied to me tried to steal my discount of the car price and on top of it all they have run my credit score 4 times. the fourth one was done because the salesman filed the wrong paperwork for my car and when he went to fix it. I spoke to the dealership manager David and he told he would talk to hyundai motor finance and have the issue taking care of but the truth he didn't do anything for me. I'm looking on filing a complaint with the better business bureau.
Business response:
We're disappointed to see that you had a negative experience recently. We strive to provide the highest quality of service to our customers. We are working hard to resolve this issue.
I have been to this place in the last two months and spend $2000 in all and my car is still having problems! If I’m paying that much I expect my car to run right! I’m very upset!
I trusted the dealership staff to let me know what my vehicle needs to remain under warranty. I was upsold on two items (Engine performance Restoration $79.95 & Ethanol Defender Kit $24.50) that had nothing whatsoever to do with the warranty. My husband was extremely mad about it since the vehicle has only 10,000 miles on it. I no longer trust the staff at Tuscaloosa Hyundai.
Business response:
We are very sorry to hear you were not happy with your services at Tuscaloosa Hyundai. The manager has contacted you and we are refunding the services you were not happy with. We sincerely apologize for any misunderstandings, and we hope you will give us another shot in the future to do a better job for you. Thanks.
never came out to help us
They do not stand behind quality of the “used” cars they sell. My air conditioner has never worked right, I took it back 2 days after I bought it and they said they fixed it. But it still does not work right. Among several other small issues that are wrong with my suv, they will not fix any of it and they show no remorse or compassion for taking advantage of a women who went in to buy a car on her own. They will NEVER get any more business from me. And I will highly discourage anyone I know from going there. HORRIBLE service... read more
Recommendedhttps://www.facebook.com/500041063/posts/10156771209261064/
Business response:
Thanks for your recommendation, John!
I bought a sonata in March it had a little over 20,000 miles on it 12,000 miles later I need a front end alignment and new tires, from them over looking this problem, also this car ran hot the very first night we had it because they said they overlooked putting the cap on tight I wonder what else they overlooked. I post this three months ago, I decided it would be best to get rid of this headache and went there to see what they would offer me for the car, after having the car for 8 months that’s 2400.00 plus the 5000.00 we p... read more
Well I'm off early this morning to the Hyundai dealership again they might not want to see me this morning I love everybody out there but they should have did what I asked him to the other day then they wouldn't have an unhappy customer this morning but they do have great customer service it's just I don't feel like they did a good enough job when I tell them that my headlights were messing up they just look at the outside never raise the hood and now I am dealing with melted wires and a plug for it connects so it's kind of ... read more
This dealership is not interested in selling cars have been trying for a month to purchase a specific car filled out credit app and everything no call backs or replies from emails. I guess because it was only a 20k car.
Frequently asked questions about Tuscaloosa Hyundai
How is Tuscaloosa Hyundai rated?
Tuscaloosa Hyundai has a 4.6 star rating with 1,044 reviews.
When is Tuscaloosa Hyundai open?
Tuscaloosa Hyundai is open now. It will close at 7:00 p.m.