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4200 Cairo Road, Paducah, KY, 42001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I moved in 2015. It's 2018. I closed out my account with them and was paid in full. The people who moved into the house filled up a propane tank... IN MY NAME. This company never changed the name on the address. About every 3 to 6 months they send me a bill and I have to call and complain, they tell me its resolved then repeat. I can't understand how they are still in business with the level of incompetency. Save yourself, use ANYONE else.
Hands down, the worst company I have ever seen. They've owed me money since December (it's almost may) and keep telling me one thing after another as to why I haven't received my refund. Never answer the phone, never return phone calls etc.. One just has to Google their reviews (UPG) to see how horrible their customer service is. Thankfully I found another propane company in Clarksville that is not affiliated with UPG that will deliver to me.
This company is an absolute joke. My grandmother who is 72 years old, in her home has not had gas for 4 days. She is currently in temps of 17 degrees. This company will not answer phones and or least provide a deadline of when they can service her. Yeah its cheap, but do not go with them at all. I will be reporting this company to the BBB as well sending a email to the CEO of the company.
United Propane Gas Corporate Office has a 2.6 star rating with 138 reviews.
United Propane Gas Corporate Office is closed now. It will open tomorrow at 8:00 a.m.