United Propane Gas Corporate Office

John W. 

on Yelp

7 years ago

I moved in 2015. It's 2018. I closed out my account with them and was paid in full. The people who moved into the house filled up a propane tank... IN MY NAME. This company never changed the name on the address. About every 3 to 6 months they send me a bill and I have to call and complain, they tell me its resolved then repeat. I can't understand how they are still in business with the level of incompetency. Save yourself, use ANYONE else. 

Pete R. 

on Yelp

7 years ago

Hands down, the worst company I have ever seen. They've owed me money since December (it's almost may) and keep telling me one thing after another as to why I haven't received my refund. Never answer the phone, never return phone calls etc.. One just has to Google their reviews (UPG) to see how horrible their customer service is. Thankfully I found another propane company in Clarksville that is not affiliated with UPG that will deliver to me. 

Ulanda F. 

on Yelp

8 years ago

This company is an absolute joke. My grandmother who is 72 years old, in her home has not had gas for 4 days. She is currently in temps of 17 degrees. This company will not answer phones and or least provide a deadline of when they can service her. Yeah its cheap, but do not go with them at all. I will be reporting this company to the BBB as well sending a email to the CEO of the company.