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United Water Restoration Group of Pompano Beach

4.7

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Location details

2967 N Powerline Rd, Pompano Beach, FL, 33069, United States

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4.7342 reviews
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Jannell J's profile image
Jannell J 
3 years ago

We had an excellent experience with *****. He was professional, personable and very skilled. After doing a thorough inspection of our problem, he explained everything we needed to understand. Once we decided on the best way to address it, he went to work setting up all of the necessary equipment. Thanks *****!!! 

Business response:

Hi there, We're glad to hear that ***** was able to provide such astute and professional services! We understand how difficult restoration work can be at your property, but we're glad to hear that our company and team lived up to the task. Thank you for taking the time to share your experience with us, we appreciate it! 

Jannell J's profile image
Jannell J 
3 years ago

We had an excellent experience with *****. He was professional, personable and very skilled. After doing a thorough inspection of our problem, he explained everything we needed to understand. Once we decided on the best way to address it, he went to work setting up all of the necessary equipment. Thanks *****!!! 

Business response:

Hi there, We're glad to hear that ***** was able to provide such astute and professional services! We understand how difficult restoration work can be at your property, but we're glad to hear that our company and team lived up to the task. Thank you for taking the time to share your experience with us, we appreciate it! 

Greg S.'s profile image
Greg S. 
3 years ago

Discovering a major flood in our church because of a hot water tank rupture, the call was made to United Water Restoration Group Pompano Beach. Within 60 minutes of the call, a technician, Angel B., was at the scene. He surveyed the affected areas, then put his head down and went to work laying out equipment to soak up, begin drying out, and mitigate the flooding and further interior damage. Adding additional help to his team, he spent several days monitoring the equipment and it’s impact on drying out the flooded areas. Ang... read more

Business response:

<p>****,</p><p></p><p>Thank you for your kind word and encouragement. ***** is a valuable member to our United family. I appreciate you take time out of your busy schedule to write this review.</p> 

Greg S.'s profile image
Greg S. 
3 years ago

Discovering a major flood in our church because of a hot water tank rupture, the call was made to United Water Restoration Group Pompano Beach. Within 60 minutes of the call, a technician, Angel B., was at the scene. He surveyed the affected areas, then put his head down and went to work laying out equipment to soak up, begin drying out, and mitigate the flooding and further interior damage. Adding additional help to his team, he spent several days monitoring the equipment and it’s impact on drying out the flooded areas. Ang... read more

Business response:

<p>****,</p><p></p><p>Thank you for your kind word and encouragement. ***** is a valuable member to our United family. I appreciate you take time out of your busy schedule to write this review.</p> 

Peter Paolillo's profile image
Peter Paolillo 
4 years ago

The technician that came out to our house Elijah Ulrich, was very caring and carful of how he set up all his equipment. He was very thoughtful and fully explained everything he was doing & why. Atta-Boy to Elijah & Thank You 

Business response:

Hey Peter, We are happy to see that Elijah was able to help you out in such a meaningful manner! We're always sorry to be dispatched to a person's house as we understand how things like water damage or mold can be the worse part of someone's day, week, month, or even year. We're glad Elijah was able to assist you in such an astute and professional manner, we'll be sure your comments are seen by management so he can get the recognition he deserves. We appreciate you taking the time to share your experience with us, thank ... read more

Peter Paolillo's profile image
Peter Paolillo 
4 years ago

The technician that came out to our house Elijah Ulrich, was very caring and carful of how he set up all his equipment. He was very thoughtful and fully explained everything he was doing & why. Atta-Boy to Elijah & Thank You 

Business response:

Hey Peter, We are happy to see that Elijah was able to help you out in such a meaningful manner! We're always sorry to be dispatched to a person's house as we understand how things like water damage or mold can be the worse part of someone's day, week, month, or even year. We're glad Elijah was able to assist you in such an astute and professional manner, we'll be sure your comments are seen by management so he can get the recognition he deserves. We appreciate you taking the time to share your experience with us, thank ... read more

Ferdinand C's profile image
Ferdinand C 
4 years ago

Very professional and in no time they showed up at my house on a Sunday morning after my entire house was completely flooded! They set up the fans and de-humidifiers in no time! Very pleased with Michael and his team. Would definitely recommend!! 

Business response:

Hello Ferdinand, We know that dealing with a flooded home and requiring extraction is never an easy time in one's life. We're very sorry you had to undergo this difficult experience, but we're happy to hear that our technicians were able to assist you in such a professional and astute way. Thank you for taking the time to leave us a review, we appreciate it! 

Ferdinand C's profile image
Ferdinand C 
4 years ago

Very professional and in no time they showed up at my house on a Sunday morning after my entire house was completely flooded! They set up the fans and de-humidifiers in no time! Very pleased with Michael and his team. Would definitely recommend!! 

Business response:

Hello Ferdinand, We know that dealing with a flooded home and requiring extraction is never an easy time in one's life. We're very sorry you had to undergo this difficult experience, but we're happy to hear that our technicians were able to assist you in such a professional and astute way. Thank you for taking the time to leave us a review, we appreciate it! 

Tia O's profile image
Tia O 
2 years ago

What started out as a good company turned into a company who lacks Integrity. TERRIBLE! They want your insurance money and thats it. To say I was highly disappointed would be a HUGE understatement. Although I am grateful for them coming in over Labor Day weekend, and for the most part communication was okay, when push came to shove, they could not finish strong. The demo crew did not clean worth a ****. They failed their air quality test and then expected us to pay for their failure. The indoor air quality specialist wouldnt... read more

Business response:

We are deeply sorry your experience with United Water was not up to our standards. We would like the opportunity to revisit your home with ***************** and review the project and invoice with you and your husband. We look forward to meeting you and finding the proper steps to take in rectifying your concerns. 

Frequently asked questions about United Water Restoration Group of Pompano Beach

How is United Water Restoration Group of Pompano Beach rated?

United Water Restoration Group of Pompano Beach has a 4.7 star rating with 342 reviews. 

When is United Water Restoration Group of Pompano Beach open?

United Water Restoration Group of Pompano Beach is open now. It is open 24/7.