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Unity Wireless

4.2

About this business

Location details

21113 Johnson St, Suite 101, Pembroke Pines, FL, 33029, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.216,943 reviews
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Dennis D.'s profile image
Dennis D. 
5 months ago

No phone yet 

Business response:

We understand your concern about not receiving your phone yet. Please contact us at (954) 613-6051 to resolve this. 

Ken J.'s profile image
Ken J. 
5 months ago

It said a government phone and yall are trying to sell life line service... Not good.. 

Business response:

We understand your confusion about the government phone service. Please contact us at (954) 613-6051 to clarify this matter. 

ANTHONY C.'s profile image
ANTHONY C. 
2 years ago

Supposed to receive a tablet only received a sim card what bullshit  

JohnJacobJingle H.'s profile image
JohnJacobJingle H. 
2 years ago

PAID $15 FOR THE TABLET AND THEY SENT IT TO THE WRONG ADDRESS NOW WONT REFUND ME UNTIL A INVESTIGATION WHICH WILL TAKE 21 DAYS I'M TOLD, EVEN THOUGH THE TABLET IS BEING USED, SMH i ASKED FOR THE TABLET TO BE DISCONNECTED BECAUSE IT'S IN MY NAME AND I WAS TOLD "AFTER THE INVESTIGATION" I ALSO ASKED FOR A REFUND AND WAS TOLD NO BECAUSE THE TABLET WAS DELIVERED.......BUT IT WAS THE WRONG ADDRESS!!!!!! I GIVE THEM 1 STAR BECAUSE ZERO WASN'T AN OPTION!! 

Business response:

Hi, Johnjacobjingle. At Unity Wireless, we aim to provide positive experiences at all times. If there is anything we could do to make it better please email us at support@unitywireless.com 

shawnfoy1973's profile image
shawnfoy1973 
2 years ago

My tablet still hasn't arrived and it was shipped May 29th. It's been in the same location for several days. I hope this isn't the prerequisite for how my service is gonna be....? 

Business response:

Hi, Shawnfoy1973. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Unity Wireless and would love the opportunity to improve. Please email us at support@unitywireless.com  

Jackie L.'s profile image
Jackie L. 
2 years ago

I received my tablet on yesterday! First thing I noticed is they have the large scanner paper stuck to the front of the tablet. Had the hardest time getting it off and now it’s just a bunch blurred lines. The tablet is difficult to work, instead of tapping twice to get to the next page, I have to tap at least 5 times. Customer support, isn’t any help at all. You can barely understand what they’re saying and the guy was a little rude. I don’t care if it was $10.00 I should be able to return it and get another one. He told me ... read more

Business response:

Greetings Jackie, We're sorry about your experience with our tablet and customer support. We apologize for any confusion caused by the scanner paper on the front of your tablet, and we understand your frustration with the device's functionality. Regarding returning the tablet, please call us at our business number (800) 701-9262, and we will do our best to assist you with the return process. Thank you for bringing this to our attention, and we hope to resolve this issue for you soon. Best regards, Unity Wireless 

MrGeraldo A V.'s profile image
MrGeraldo A V. 
2 years ago

Have no Spanish customer service for the Latin America and the Caribbean is frustrating that such a huge company with us government contracts don't have Spanish customer service HELLO!!!  

Business response:

We are sorry for any inconvenience that you have experienced. If you need further assistance with this issue, please don't hesitate to contact us at support@gounitywireless.com. Our team will be happy to help. 

Frequently asked questions about Unity Wireless

How is Unity Wireless rated?

Unity Wireless has a 4.2 star rating with 16,943 reviews. 

When is Unity Wireless open?

Unity Wireless is closed now. It will open at 9:00 a.m.