Universal Windows Direct of Cleveland's cover image
Claimed

This profile has been claimed by the business owner or representative.

Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.92,007 reviews
Select a rating
Sue Riggs's profile image
Sue Riggs 
recommend  Recommended
7 years ago

We were very impressed with the quality of the product and especially impressed by the workmans’ professionalism, efficiency and skills! They gave us a whole new look! 

James M Taylor's profile image
James M Taylor 
recommend  Recommended
7 years ago

Il be honest. This was a siding job. We got pushed back a few days. We were ok with that. I took the day off they were coming and no one showed untill 2 pm.i called there was a miscommunication. 2nd day. Guys were great very professional. Great work polite and hard working. The guy Jimmy actually gave my 11 year old son a mini crotch rocket mini bike. I wish I could remember all the names but suffice it to say I enjoyed them being around. Great job guys. O highly recommend this crew of guys. Thanx Jim and Chris Taylor. 

Cassi Yerkey's profile image
Cassi Yerkey 
recommend  Recommended
7 years ago

I had siding installed, We have nothing but good things to say. 1. The salesman was very nice and knowledgeable, my husband is not comfortable with salesmen and he even liked him. 2. We had a quote done middle of January and the job was completed today February 20th during that entire time I was kept in the loop on how the siding was progressing. Keep in mind we were quoted install would take place in April so we were pleasantly surprised to have it done now. 3. The project manager Tim was very professional and courteous he... read more

Natasha Wade's profile image
Natasha Wade 
recommend  Recommended
7 years ago

Had a rep out today, Jamie was great! Not only did she come out on a Sunday but she made everything so simple considering the fact that we had "hangovers" . It's a deal and we love our windows from Universal Windows Direct! 

Deb Mosier's profile image
Deb Mosier 
7 years ago

Universal windows are all really awesome. From the ordering with Tony, John and John who put in and replaced the windows and doors, to Jimmy, Ruben, Tim Kenny, Greg, Rick and Chris. Thank You Thank You Thank You. They put up with weather from 55-29 degrees, places new lights, covered casings around the doors and deck plunged up holes etc. etc. They were all so nice and willing to please. Please go and look at the photos you won’t believe it’s the same house. Thank You guys God Bless each one and your families. 

Vicki Becraft's profile image
Vicki Becraft 
recommend  Recommended
7 years ago
Shannyn Hanlon's profile image
Shannyn Hanlon 
recommend  Recommended
7 years ago

We had a great experience. This company goes the extra mile to educate the customer, explain their product, and put the best item on the market. The installation team was amazing, working cheerfully in 5 degree weather. They were an amazing team of men that worked very hard. They were respectful of my house, took care around our dog, and were great to speak with! The windows are amazing. We can't believe how much warmer and quieter the house is! Thanks. 

Janice Augustyniak's profile image
Janice Augustyniak 
7 years ago

Universal Windows install new ROOF&GUTTERS on our home. What was even Better was that part of the install was free due to the Indians winning 15 games in a row so we got our roof for FREE. The Roofers&gutter installers were VERY GOOD at their jobs, also VERY Professional. I would recommend UNIVERSAL WINDOWS to anyone who want a what professional job done. 

Dan Russell's profile image
Dan Russell 
7 years ago

We noticed an instant difference in the comfort of our home! Everything went better than expected! The price was great, the staff communicated every step of the way. The crew that did the work were kind kept our house clean. They really took pride in their work, the product and their company. I HIGHLY recommend Universal Windows Direct! Thanks Chris, Billy, Mike and John! 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 2,007 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.