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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.92,007 reviews
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Erin Sandra's profile image
Erin Sandra 
7 years ago

Jake Frantz at universal windows was very helpful, informative, and friendly. Highly recommend Jake and Universal Windows! Great products and service! 

Karen Marx Muehlheim's profile image
Karen Marx Muehlheim 
recommend  Recommended
7 years ago

Top quality windows priced right! Jake Frantz is honest, informative, knowledgeable about his product compared to the competitors, and just an all around friendly guy. The warranty on the windows was a big selling factor. Reputable, stable, company that has been around for many, many, years and still growing, but makes you feel important as an individual and not a number. Jake is definitely an asset to the company! 

Courtney Miller's profile image
Courtney Miller 
recommend  Recommended
7 years ago

So excited to get our Universal Windows!! Dan was great and made window shopping fun! 

Kat Phillips's profile image
Kat Phillips 
recommend  Recommended
7 years ago
Dawn Balog's profile image
Dawn Balog 
7 years ago

Had Brian out to my home this weekend for an estimate on replacing all of my windows. My home was built in 1998 with original builders grade windows, and the coldness that we feel in the winter is unbearable. Can’t wait for my renovation to take place. Decided to get my front entry door replaced as well. Adding value to my home and energy saving as well. Very professional, non pressure, and very informative, and it looks like a great product with a lifetime warranty transferable to buyer if we ever decide to sell. To be co... read more

Julia Sheflyand McKee's profile image
Julia Sheflyand McKee 
recommend  Recommended
7 years ago

We've been debating replacing some windows in our home for a while now. As we've had work done by Universal Windows in the past, we decided to have them out to give us a quote for all our bedroom windows. Our sales representative was Jake. He was very knowledgable about their products. He answered all our questions, was very patient, courteous and professional. We are extremely excited for our new windows to arrive and be installed. 

Dylan Serrage's profile image
Dylan Serrage 
7 years ago

Impressed by the installation team consisting of Aric, Jake, Jesse, and Ryan. They came prepared, understood the job (inside and out), and executed my window installation like a championship team. They were thoughtful about protecting our flooring and furniture by use of tarps and footies. They were cordial but focused during the installation which went quickly. The most important part was the smile on my wife's face when she saw them. A wonderful aspect of this company is their communication. You're kept informed from ... read more

Jilly Marie's profile image
Jilly Marie 
7 years ago

I love � our new windows! Danny and crew and anyone I dealt with were wonderful! 

Jim Oehme's profile image
Jim Oehme 
recommend  Recommended
7 years ago

I had all new windows and a sliding patio door installed in my home April 6, 2018, and I couldn't be any happier. The windows and patio door are better than I expected, and noticed a difference with my house immediately. The installers arrived on time, and completed the job on time. The installers were amazing, and did an outstanding job, no complaints. The installers were very meticulous of the job they were doing, and made sure my house was left clean after each window was installed and completed. I have to say it, "I Lo... read more

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 2,007 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.