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Universal Windows Direct of Cleveland

4.9

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.92,004 reviews
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Rick Gregory's profile image
Rick Gregory 
recommend  Recommended
7 years ago

Brian was curtious and polit he explained everything to the t 

Gaylee McCracken's profile image
Gaylee McCracken 
recommend  Recommended
7 years ago

From our salesman, William Barr, to our installers (Danny and his crew), I couldn't be happier. Not only did they remove our ancient swing type cottage windows from our sunroom in such good condition that we can either donate them or re-use them, but they installed the new windows so perfectly that it looks like a brand-new room in a 100-year-old house! They arrived and completed the 10 window job on time and cleaned up everything before they left. I highly recommend this company and this team. 

Brian Noll's profile image
Brian Noll 
recommend  Recommended
7 years ago

Danny & Crew were professional, efficient, caring, and put in the time to get to know us. We were beyond satisfied with the install and the quality of the product. It completely transformed our home. If you're in the NEO area, go with UWD! 

Danielle Pleva's profile image
Danielle Pleva 
recommend  Recommended
7 years ago

Josh Ventry was our sales rep. It's always nerve racking to have a stranger come into your home, especially when you know they have a goal to sell and are worried about being pressured. This couldn't be farther from how we felt with Josh. He is professional, respectful, knowledgeable, and made us feel completely comfortable. I'm happy with our decision to go with Universal and can't wait for our new windows! 

James Huddleston's profile image
James Huddleston 
recommend  Recommended
7 years ago

Had Universal Windows Direct out today. Josh Ventry was my sales rep and was outstanding. He gave a great presentation and worked out the perfect deal. I am very happy with the experience I had with Josh and Universal Windows Direct. 

Jane Dorsey's profile image
Jane Dorsey 
recommend  Recommended
7 years ago

Josh came to our home. He was so nice and very informative! We ordered 8 windows that evening. His presentation was amazing and we were very impressed with the product. By the end of the evening we felt like we had spent an evening with a friend. We are so happy that we will be getting windows from Josh and Universal Windows. 

Kelsey Wozniak's profile image
Kelsey Wozniak 
recommend  Recommended
7 years ago

We worked with Ray Muldrew for the purchase of our new windows. He was fantastic! Our windows turned out beautifully, I'm so happy that we went with them. The quality and customer service is like none other. I highly recommend universal windows direct and especially Ray! 

Michelle McElrath's profile image
Michelle McElrath 
recommend  Recommended
7 years ago

Absolutely loved Tony LaGuardia's customer service. He came out and worked with us in getting approved for a loan and took his time explaining the process of the roof installation. On top of all that- he was patient and kind with our highly energetic 15mo son. 

Rebecca Berrios-Garcia's profile image
Rebecca Berrios-Garcia 
recommend  Recommended
7 years ago

Friendly, Professional, detailed oriented and very knowledgeable! 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.9 star rating with 2,004 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.