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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I am waiting to hear back from someone even after two calls as they did not have correct size window and installed window with incorrect grid pattern. I need to hear back otherwise experience has been fine.
Business response:
Hello, Beth. After reviewing your account, it appears that a UWD team member has provided resolutions to the concerns you have stated here. If there are issues that have not been addressed yet, please send an email to customerservice@universalwindowsdirect.com and we will be sure to reach out in effort to resolve them. - MS
Disliked the sales procedures (not the salesman - he's just doing his job) but my initial quote was very high, and the tactic is not uncommon with other window companies.
Business response:
We appreciate your feedback, Mike. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. - MS
we had buy 1 and get 1 free, but our bill was $10,000. I asked our salesperson, but didn't quite understand his reasoning. Guess I should have asked to explain it better.
Order to delivery time was too long! Install was suppose to be 1 day, ended up being 3 days (not sure if 3 day for outside finishing was completed or not. No evidence that the work crew returned to finish up outside flashing/caulking was completed or not?
Business response:
Hello. After reviewing your account, it appears that a UWD team member has provided resolutions to the concerns you have stated here. If there are issues that have not been addressed yet, please send an email to customerservice@universalwindowsdirect.com and we will be sure to reach out in effort to resolve them. - MS
Universal Windows Direct installed 23 windows to include 7 windows over 6 feet tall. The install crew were very focused and professional. Ensuring everything was done correctly and kept clean. With COVID setbacks, UWD handled COVD -19 exceptional well, keeping us informed on there changing install dates. We are very happy UWD customer!
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4.5 star rating with 1,392 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 11:00 a.m.