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Universal Windows Direct of Columbus

4.6

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,516 reviews
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Greg C.'s profile image
3 years ago
James S.'s profile image
3 years ago

The sales pitch was too long. 

Business response:

Thank you for your feedback, James. - MS 

Jill M.'s profile image
3 years ago

The installation crew showed up bright and early, got started right away, they were very pleasant and professional as well. The windows look great! The customer service and sales staff were also very friendly, attentive and helpful. Also, the guarantee that comes along with the purchase of windows cannot be beat! Thanks so much! We would definitely recommend Universal Windows Direct! 

Kim B.'s profile image
3 years ago

Our salesman was great. The installation was quick and done professionally. 

Jeanne M.'s profile image
3 years ago

Our new windows are wonderful. We love them. Jason and his crew were so quick installing the windows. They were professional, kind and friendly too. 

Sharon M.'s profile image
3 years ago
Tracy H.'s profile image
3 years ago
Jordyn D.'s profile image
3 years ago
Jeff B.'s profile image
3 years ago

Right now I would likely not recommend. Love the windows but the installers failed to use j channel on the windows and applied 3/4 inch caulking all around each of the 15 windows. Have been waiting for them to fix it. 

Business response:

Hello, Jeff. After reviewing your account, it appears that a UWD team member has provided resolutions to the concerns you have stated here. If there are issues that have not been addressed yet, please send an email to customerservice@universalwindowsdirect.com and we will be sure to reach out in effort to resolve them. - MS 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4.6 star rating with 1,516 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 10:00 a.m.