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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.02,838 reviews
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Greg B.'s profile image
Greg B. 
4 years ago

Business response:

Hello, Greg. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Customer in Centerburg, OH's profile image
Customer in Centerburg, OH 
4 years ago

The salesman was very knowledgeable, but he did pull the 'if I don't have an answer today, I may not be able to come back out here for you to sign paperwork later' card. I didn't realize how manipulative it was till later. The measuring process was very quick. The install was strange. They arrived within the stated range and finished in a reasonable amount of time. However, one of the installers brought a minor along, who helped with some of the work. As someone who has worked in HR, this felt very strange. What if this chil... read more

Business response:

Hello, Customer In Centerburg,. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! To address any issues from your installation, please contact us directly at customerservice@universalwindowsdirect.com and we will be happy to assist you!^JD 

Tina B.'s profile image
Tina B. 
4 years ago

Business response:

Hello, Tina. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Mario C.'s profile image
Mario C. 
4 years ago

I feel our new windows were not measured correctly as when they were installed, there was a gap of about two inches on top which had to be filled with spray foam to seal up. The installers were great and the windows look good but worry about air leakage due to the age of our home. 

Business response:

We appreciate your feedback, Mario. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. ^JD 

Kevin M.'s profile image
Kevin M. 
4 years ago

Company did a excellent job and service 

Business response:

Hi, Kevin. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Lisa T.'s profile image
Lisa T. 
4 years ago

Business response:

Hi, Lisa. Thank you so much for leaving us a stellar review!^JD 

Lisa W.'s profile image
Lisa W. 
4 years ago

Business response:

Hello, Lisa. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Review in Columbus, OH's profile image
Review in Columbus, OH 
4 years ago

Business response:

We appreciate your feedback, Customer In Columbus,. If you would like to discuss your experience further, don't hesitate to reach out to us at customerservice@universalwindowsdirect.com. We would love the opportunity to resolve any issues. ^JD 

Review in Centerburg, OH's profile image
Review in Centerburg, OH 
4 years ago

The salesman was very knowledgeable, but he did pull the 'if I don't have an answer today, I may not be able to come back out here for you to sign paperwork later' card. I didn't realize how manipulative it was till later. The measuring process was very quick. The install was strange. They arrived within the stated range and finished in a reasonable amount of time. However, one of the installers brought a minor along, who helped with some of the work. As someone who has worked in HR, this felt very strange. What if this chil... read more

Business response:

Hello, Customer In Centerburg,. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! To address any issues from your installation, please contact us directly at customerservice@universalwindowsdirect.com and we will be happy to assist you!^JD 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 2,838 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 11:00 a.m.