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Universal Windows Direct of Columbus

4.0

About this business

Location details

3563 Interchange Rd, Columbus, OH, 43204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.03,049 reviews
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Lora S.'s profile image
Lora S. 
5 years ago

Business response:

Thank you for the review, Lora. We'd love to hear how we could earn 5-stars from you. If there's anything we can do to improve your experience, please feel free to send us an email at customerservice@universalwindowsdirect.com! ^AM 

Susan B.'s profile image
Susan B. 
5 years ago

To many cancellations 

Business response:

Hi Susan, I apologize that we had to reschedule your install, we truly appreciate your patience. I am pleased to see that we were able to get your windows installed and that you are happy with the product. If there is anything else we can do, feel free to reach out to customerservice@universalwindowsdirect.com. ^AM 

Anita C.'s profile image
Anita C. 
5 years ago

Business response:

Hello, Anita. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^AM 

Aaron M.'s profile image
Aaron M. 
5 years ago

Business response:

Thank you for your review! ^AM 

Nicole B.'s profile image
Nicole B. 
5 years ago

There was a mix up on order and 4 Windows were not correctly ordered and are pending installation. Not sure how long that will take, after the 3+ months it took for the initial order. 

Business response:

Hi Nicole, I apologize that your install is taking longer than desired to be completed. Your parts are ordered and we are simply waiting for them to finish production. Thank you for your patience and we look forward to completing your project as soon as possible. ^AM 

Ken Q.'s profile image
Ken Q. 
5 years ago

Business response:

Thank you for the 5-star review! ^AM 

Henry W.'s profile image
Henry W. 
5 years ago

None 

Business response:

Thank you for the 5-star review! ^AM 

Chad C.'s profile image
Chad C. 
5 years ago

The crew that came out to install my windows were efficient and clean. I would recommend this company to anyone who was looking at getting replacement windows. 

Business response:

Thank you for the 5-star review and for trusting us with your home improvement project! ^AM 

John H.'s profile image
John H. 
5 years ago

Business response:

Hi, John. At Universal Windows Direct of Columbus, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please let us know at support@universalwindowsdirect.com! ^AM 

Frequently asked questions about Universal Windows Direct of Columbus

How is Universal Windows Direct of Columbus rated?

Universal Windows Direct of Columbus has a 4 star rating with 3,049 reviews. 

When is Universal Windows Direct of Columbus open?

Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.