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Universal Windows Direct of St Louis

4.3

About this business

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.33,168 reviews
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Jennifer P.'s profile image
Jennifer P. 
a year ago

I would say the experience was average. Not the worst contractor we've worked with, not the best 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or customerservice@universalwindowsdirect.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is pos... read more

Robert W.'s profile image
Robert W. 
a year ago
Bryan B.'s profile image
Bryan B. 
a year ago
Review in Saint Charles, MO's profile image
Review in Saint Charles, MO 
a year ago

Everything went well and smooth. 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Review in Florissant, MO's profile image
Review in Florissant, MO 
a year ago

Positive sales experience. Delivery was faster than paperwork. Installation team was thorough 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Christine C.'s profile image
Christine C. 
a year ago

From start to finish, my experience exceeded all expectations! 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. -SS 

Kim S.'s profile image
Kim S. 
a year ago

The salesperson spent WAY too much time at our home. The installers were great. Except, had too much to do in a day and finished in the dark, leaving glass, nails, debris as well as smeared windows. Our windows were clean when they started the job. 

Business response:

Sorry for any inconvenience caused during the installation process. We appreciate your feedback and will address the issues mentioned. Feel free to reach out to us at (314) 878-0300 for further assistance. -SS 

Steven H.'s profile image
Steven H. 
a year ago
Steve R.'s profile image
Steve R. 
a year ago

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.3 star rating with 3,168 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is open now. It will close at 3:00 p.m.