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University Hospitals Urgent Care Mentor
- Urgent Care
- Mentor, OH
About this business
Location details
6900 Center St, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
My experience at this urgent care was very unpleasant. I went in with elbow and arm pain. It was my first time there, and it will be my last. The receptionist treated me very well, and the person who did the triage also tried to understand my problem and the arm pain I was experiencing. However, the assistant nurse who came to me sat down and asked what I expected from her by coming in with arm pain, since she couldn't give me pain medication. I told her I wasn't looking for pain medication, but perhaps a cortisone injection... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
They didnt have blood resting site so my objective was not met.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
Felt like the Dr was dismissive of my problems and didn’t listen to me
Business response:
Thank you for letting us know. We’re committed to ensuring everyone feels welcomed., heard and respected. Please reach out at https://www.uhurgentcare.org/about/contact if you’d like to discuss further.
No advice on dosage of medication. No COVID test even though I was honest and said I took one that was negative . At least you had a time to be seen .
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
You have to come back so many times before they give you some medication.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
The woman at the front desk was extremely unfriendly. i walked in around 8:15 on 3/20 and i was the only one in the lobby. she did not look up from her computer to greet me at all or give direction. i stood near the front desk awkwardly for a few minutes before she decided to just say “walk in or appointment” i said “walk in” and she said “fill this out” and handed me a piece of paper. still without greeting me or even looking at me. her eyes did not leave her computer while speaking to me. it was like i was inconveniencing ... read more
Business response:
Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.uhurgentcare.org/about/contact if you’d like to discuss further.
The staff was kind and helpful.
Staff was kind and helpful.
My expierence was okay, But I didn’t have Rhinovirus. I ended up having to go to my primary care Dr. And ended up with a low grade fever and Bronchitus. Not the best expierence. Everyone was super sweet though.!
Business response:
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience and will share your comments with our leadership team for awareness and review.
Frequently asked questions about University Hospitals Urgent Care Mentor
How is University Hospitals Urgent Care Mentor rated?
University Hospitals Urgent Care Mentor has a 4.7 star rating with 1,645 reviews.
When is University Hospitals Urgent Care Mentor open?
University Hospitals Urgent Care Mentor is open now. It will close at 8:00 p.m.