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University Hospitals Urgent Care Mentor

4.7
  • Urgent Care
  • Mentor, OH

About this business

HealthcareUrgent Care

Location details

6900 Center St, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.71,554 reviews
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Peggy O.'s profile image
Peggy O. 
a year ago

The receptionist was very kind. The PA was very knowledgeable and answered our questions very nicely. A very good experience….. 

Business response:

Your feedback is highly appreciated. Thank you for the review! 

Rolando S.'s profile image
Rolando S. 
4 weeks ago

They didnt have blood resting site so my objective was not met. 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact. 

Patricia L.'s profile image
Patricia L. 
a month ago

Felt like the Dr was dismissive of my problems and didn’t listen to me 

Business response:

Thank you for letting us know. We’re committed to ensuring everyone feels welcomed., heard and respected. Please reach out at https://www.uhurgentcare.org/about/contact if you’d like to discuss further. 

Aimee Z.'s profile image
Aimee Z. 
a month ago

No advice on dosage of medication. No COVID test even though I was honest and said I took one that was negative . At least you had a time to be seen . 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact. 

Roslyn S.'s profile image
Roslyn S. 
2 months ago

You have to come back so many times before they give you some medication. 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact. 

Erin F.'s profile image
Erin F. 
2 months ago

The woman at the front desk was extremely unfriendly. i walked in around 8:15 on 3/20 and i was the only one in the lobby. she did not look up from her computer to greet me at all or give direction. i stood near the front desk awkwardly for a few minutes before she decided to just say “walk in or appointment” i said “walk in” and she said “fill this out” and handed me a piece of paper. still without greeting me or even looking at me. her eyes did not leave her computer while speaking to me. it was like i was inconveniencing ... read more

Business response:

Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.uhurgentcare.org/about/contact if you’d like to discuss further. 

Renee D.'s profile image
Renee D. 
2 months ago

The staff was kind and helpful. 

Renee D.'s profile image
Renee D. 
2 months ago

Staff was kind and helpful. 

Kelly T.'s profile image
Kelly T. 
7 months ago

My expierence was okay, But I didn’t have Rhinovirus. I ended up having to go to my primary care Dr. And ended up with a low grade fever and Bronchitus. Not the best expierence. Everyone was super sweet though.! 

Business response:

Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience and will share your comments with our leadership team for awareness and review. 

Frequently asked questions about University Hospitals Urgent Care Mentor

How is University Hospitals Urgent Care Mentor rated?

University Hospitals Urgent Care Mentor has a 4.7 star rating with 1,554 reviews. 

When is University Hospitals Urgent Care Mentor open?

University Hospitals Urgent Care Mentor is open now. It will close at 8:00 p.m.