This profile has been claimed by the business owner or representative.
University Hospitals Urgent Care Solon
- Urgent Care
- Solon, OH
About this business
Location details
6140 SOM Center Rd, Solon, OH, 44139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Facility- clean, neat, well kept Front Desk - Receptionist, friendly and professional, organized Triage Nurse- friendly, focused, professional, explained what she was going to do and proceeded On Staff Doctor - polite, friendly, knowledgeable, took the time to explain, answer questions and ensured I understood. Over all 10 out of 10 perfect score Thank you
Business response:
We are thrilled to learn that you had a positive experience with us!
The staff was friendly and very professional. I have used this location in the past and found that everyone was extremely nice and helpful.
Business response:
Thank you so much for leaving us a stellar review!
Easy setup for appointment, front desk and the PA were very friendly. The date 6/15/25
Business response:
Your feedback is highly appreciated. Thank you for the review!
Everyone was so kind and helpful !!
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
Solon OH: The medical assistant was sitting at the front desk playing on her phone. The doctor couldn’t really give any real information that was useful. It’s super clean though - so if you want to go to a place where it is clean but no one cares this is the spot!
Business response:
Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.uhurgentcare.org/about/contact if you’d like to discuss further.
Was seen for a UTI. Given antibiotic after quick test. When labs came back, I realized that the proscribed antibiotic didn’t cover one of the bacteria. I called and they sent in another prescription. This prescription was for 2 pills twice a day for 7 days (total 28 pills). The proscriber ordered 20 pills - a simple math error. Three calls to Urgent Care to try to correct this error and so far…crickets.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.uhurgentcare.org/about/contact.
The intake nurse was excellent. She was professional, attentive, and made the experience feel welcoming from the start. Unfortunately, the interaction with the physician, Ingi Elgamili, was the complete opposite. When Dr. Elgamili finally came in, it felt as though my visit was an inconvenience to her. There was a noticeable delay before she even checked on me, and when she did, the interaction lasted roughly thirty seconds. She briefly told me that I had the flu and was extremely dismissive, offering little explanation, gui... read more
Business response:
Thank you for letting us know. We’re committed to ensuring everyone feels welcomed and respected. Please reach out at https://www.uhurgentcare.org/about/contact if you’d like to discuss further.
My experience with this Urgent Care in Solon, Ohio wasn’t bad, I was able to seen fairly quickly, the two things that I had concerns with was that I was told about some new policy that recently took effect about holding one of my credit cards on file to basically use as the Urgent Care see fit, if for whatever reasons the insurance company doesn’t cover your claim, then they have the right to bill your card up to 299.00 within a 90 day period, so if the insurance company process is slow then you the patient will be expected... read more
We I arrived. I wasn’t greeted. The Girl that was supposed to be seated ay the front was sitting in an office just talking away in conversation with another employee. I waited 10 minutes, I made my way around the front to ask if anyone could help me. She seemed annoyed and was not very nice, kinda rude. The actual medical staff was very nice and took care of me promptly. The receptionist was the unpleasant part.
Frequently asked questions about University Hospitals Urgent Care Solon
How is University Hospitals Urgent Care Solon rated?
University Hospitals Urgent Care Solon has a 4.7 star rating with 1,142 reviews.
When is University Hospitals Urgent Care Solon open?
University Hospitals Urgent Care Solon is closed now. It will open at 8:00 a.m.