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Us Bayou Park
- Apartments
- Houston, TX
About this business
Location details
2221 West Dallas St, Houston, TX, 77019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter The new management team is making strides to improving the conditions which have been in dire need of improvement the past few years. The package room needs updating. Amenities and parking are improving. I still plan on moving due to rent increase, but I would recommend this complex for its commute convenience to the medical center and overall pleasant living space.
Hopeless Place! I've been here for about 2 years and this place is just a mess. I have tried to like it but it's never going to happen. Too many things wrong with the place to even begin but I think the other reviewers have said it all. It's been one thing after another and I'm over it. Some of the things I have seen are broken gates, dog pee in the hallways, people that don't pick up poop after their dogs, trash cans left out in the hall all the time, trash left piled up by the garbage shoots, people leaving trash outside t... read more
Business response:
Thank you for leaving us a review. We really hate, that we've missed the bar on some things. There are always a few hiccups when going through a renovation, and in a perfect world, everyone would follow the rules and policies, but we do try to make it a great place to call home. Our large floorplans, fantastic location, and new amenities help encompass our luxury brand. Please let us know if we can help with anything... anytime.
Verified Renter The apartment is nice, and the location is good. It seems that the ammenities are going to be pretty good, but as they are not available I don't know yet. I moved in a month ago, and had many inconveniences doing it. I was told that the application was going to take 1 or 2 days. But it took 2 weeks. The requirements were not clear. Every time we did any advance on it, something new came up, which make it very frustrating. We were given access to the apps many days after moving in, so we couldn't neither recei... read more
Business response:
We hope that you will give us a chance to make it right! Thank you for taking the time to leave us a review. Please call us here in the office so we may discuss your concerns. Thank you!
Do not move here!! They do the bait and switch!! They do not honor their deals!! If you are looking to lease here, reconsider!!! They say they are under new management but based off of prior reviews nothing has changed. I went to lease an apartment, spoke with a leasing agent, and toured the property. The property advertises on their website "free month when you tour and lease" (which I did), the leasing agent also told me it was a free month as well. We picked out my exact apartment and I gave them my move in date. I was re... read more
Business response:
Surprises are supposed to be fun and exciting… it was definitely not our intention to surprise you in any other way. As noted on our website, move-in specials and price concessions are limited to certain floor plans and specific to lease terms and move-in dates. We would love to reconnect with you to go over the current specials and what floor plans meet this criteria.
Most Photos are NOT Accurate Only a dozen or so apartments are actually remodeled like the photos, the pool is not complete, there is no gym (was promised to be done in December 2022), the fire alarm goes off randomly and management does nothing about it, construction looks like it was abandoned halfway through throughout most of the building, the doors that require fobs are unreliable, the gates into the garage often have issues. The location of this apartment is the best thing about it, but if you are considering moving he... read more
Business response:
A lot has changed in the last three months. We now have an incredible pool area and a killer gym with tons of equipment. Unfortunately, the City requires fire alarm testing, so we had to ring your bell for a bit. We are also so glad that part of the renovations are over. Thanks for recognizing our awesome location. Give US a chance to make this a great place for you to call home.
DO NOT LIVE HERE! Giving this place even one star at all is a joke. Living here has been so stressful for me, someone who has already debilitating anxiety, that I have had to have my doses upped multiple times. On that note the paperwork for my ESA has somehow "vanished" as if it was never submitted. OH and I had to disclose some very personal health information for Tracy to even take me seriously during one of my many complaints. Thankfully I scan everything. My apartment reeks of mold and mildew as I type this. It was eith... read more
Business response:
We are so disappointed to hear about your experience. This is not US! A lot has changed since September 2022. We value and respect your right to privacy and agree this situation should have been handled better. We now have all of our amenities renovated and up and running. They are incredible and we are so excited for our resident to enjoy them.
Frequently asked questions about Us Bayou Park
How is Us Bayou Park rated?
Us Bayou Park has a 4 star rating with 185 reviews.
When is Us Bayou Park open?
Us Bayou Park is open now. It will close at 6:00 p.m.