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USA Mortgage

4.9

About this business

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.923,839 reviews
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Katherine L.'s profile image
Katherine L. 

Verified by USA Mortgage

10 months ago

Everything was explained very well and we felt in the know and connected through the whole process (from pre-approval through closing). Everyone was really responsive and got things done in time, even under some pressure from exigent circumstance. Overall a very great experienc. 

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come! 

Wesley O Pennington I.'s profile image
Wesley O Pennington I. 

Verified by USA Mortgage

10 months ago

Everyone who helped was quick to respond and clear about what was needed at each step. 

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years! 

Grayden S.'s profile image
Grayden S. 

Verified by USA Mortgage

10 months ago

Timely responses, knowledgeable advice and a pleasure to work with 

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again! 

Jesse D.'s profile image
Jesse D. 

Verified by USA Mortgage

10 months ago

Jhoana and her team were amazing they were always there for us. 

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road! 

Daniel Salvador G.'s profile image
Daniel Salvador G. 

Verified by USA Mortgage

10 months ago

Communication was key. Fast, steady process. 

Business response:

Thank you for your feedback but I'm sorry to hear that there were some areas that could have been improved. I'll take your feedback into consideration and work to make the process even better for future clients! 

Tyler C.'s profile image
Tyler C. 

Verified by USA Mortgage

10 months ago

Justin's desire to help me in any way possible was above and beyond any level of customer service I have received in my life. You can tell he is passionate about his job, and wakes up every day hoping to get people in their dream home. If you're needing a lender, you won't find a better one than Justin! 

Business response:

Tyler, thank you so much for your generous words. It means a lot to hear that my dedication to helping you was evident and appreciated. I genuinely have a passion for assisting people in finding their dream homes, and I'm grateful for the opportunity to work with you. If you ever need anything in the future or have questions, please don't hesitate to reach out. I'm here to help! 

Richard Anthony Villareal I.'s profile image
Richard Anthony Villareal I. 

Verified by USA Mortgage

10 months ago

We were kept in the loop every step of the way and communicatuon was extremely great 

Business response:

Thank you so much for your kind words! It was truly an honor to help you both purchase your first home. I’m grateful for the trust you placed in me throughout the process, and I’m so excited for this new chapter in your lives. Wishing you many happy memories and years of joy in your new home! 

Julia Frances R.'s profile image
Julia Frances R. 

Verified by USA Mortgage

10 months ago

Lots of great comminication And I have never had a lender show and and connect at closing. What could have been a messy oricess was really made SO easy 

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years! 

Lisa M W.'s profile image
Lisa M W. 

Verified by USA Mortgage

10 months ago

Easy to contact and consistent communication. 

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again! 

Frequently asked questions about USA Mortgage

How is USA Mortgage rated?

USA Mortgage has a 4.9 star rating with 23,839 reviews. 

When is USA Mortgage open?

USA Mortgage is open now. It will close at 6:00 p.m.