USA Mortgage's cover image

This profile has been claimed by the business owner or representative.

USA Mortgage

4.9

About this business

Location details

12140 Woodcrest Executive Drive, Suite 150, St. Louis, MO, 63141, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.923,832 reviews
Select a rating
Sarah C.'s profile image
Sarah C. 

Verified by USA Mortgage

10 months ago

Stephen was so easy to work with. He was patient, kind, knowledgeable and very communicativ! This is our second time using him for our mortgage needs and he is amazing! 

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future. 

Danielle S.'s profile image
Danielle S. 

Verified by USA Mortgage

10 months ago

It was my first time buying and they helped remind me of all the documents needed and answered questions about the process. 

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again! 

Travis Steven T.'s profile image
Travis Steven T. 

Verified by USA Mortgage

10 months ago

Doug was so kind and encouraging along the way! Clear communication too. 

Business response:

Travis, I appreciate you taking the time to complete the survey. Should you ever need anything, even if it has nothing to do with loans, feel free to call me at 314-409-8066. Doug 

Timothy N.'s profile image
Timothy N. 

Verified by USA Mortgage

10 months ago

Good communication, low pressure, patient. 

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road! 

Vivian L.'s profile image
Vivian L. 

Verified by USA Mortgage

10 months ago

Stephanie is so easy to work woth ! Very flexable with hours and very easy to get ahold of ! Love love love Stephanie 

Business response:

I appreciate your kind words, Vivian! It's great to know that you found it easy to work with me and that the flexible hours were helpful. Being available and accessible is an important part of what I do. Thank you for your feedback, and if there's anything else you need, feel free to reach out anytime. 

Emily B.'s profile image
Emily B. 

Verified by USA Mortgage

10 months ago

Mike and his team was very communicative and answered any question I ever had. I would highly recommend USA mortgage to anyone looking to purchase a home. 

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road! 

Lauren C.'s profile image
Lauren C. 

Verified by USA Mortgage

10 months ago

Dan was so friendly and did a great job explaining the process to us. He was helpful in making what can be a very scary process do-able and gave us step-by-step tasks to make it easier. 

Business response:

I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again! 

Amir Ali G.'s profile image
Amir Ali G. 

Verified by USA Mortgage

10 months ago

You're so kind, Thoughtful, and always helpful Thanks for your Response always great communication. 

Business response:

Thank you so much for your sincere words on your home loan experience with me at USA Mortgage. I love hearing that my customers are happy. It is the best compliment I can receive. I look forward to being your Mortgage Loan Originator for many years to come! 

George Stanley W.'s profile image
George Stanley W. 

Verified by USA Mortgage

10 months ago

Advising us on procedures. We weren't advised in beginning, that annuity disbursement would be needed to qualify for loan. 

Business response:

I understand your concerns about the annuity disbursement requirement, George. I apologize for any confusion or oversight in the initial guidance. Clear communication is crucial, and I aim to provide as much clarity as possible in these processes. If there's anything further you'd like to discuss or if you have additional questions, please feel free to reach out to me directly. 

Frequently asked questions about USA Mortgage

How is USA Mortgage rated?

USA Mortgage has a 4.9 star rating with 23,832 reviews. 

When is USA Mortgage open?

USA Mortgage is open now. It will close at 6:00 p.m.