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Valleywide Cooling
- Heating & Air Conditioning/HVAC
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Carl and Jesse came the next day after our initial contact. I appreciated that so much because it?s difficult to have my dryer out of use for long. Carl explained everything he did and gave me pointers to extend the life of my 15 year old Maytag dryer. He also said he would recommend not putting much more money into it, rather plan for a replacement in 2-3 years. I am very grateful for the service and care given by Valleywide Cooling and Carl and Jesse?s help. I can recommend them without reservation!
Really great and fast service, I highly recommend them!
quality of the work is poor ....you guys come and do half of the work and leave and dpnt complete the job
Business response:
Hello Shannon. You called us and requested a Tune-Up. As mentioned, when our Quality Department spoke with you all services were done during the Tune-Up. The complete task of a Tune Up was done. We came back as you had a different issue. This happens in this industry. Sorry, you feel the way you do but there are things that simply can't be controlled by a company and are determined by the system itself. We did not charge you when we came back out to diagnose the issue. We are sorry you feel the way you do. Thank you for your... read more
The technician was great showed me the problem and advised me on the repair and what I need to do to keep the A/c Working great. Be aware that a 35.00 part cost me over 300.00. I guess that's why they can do the service call for 89.00. told the customer service that that is outrageous and was told she would check on that and get back to me. Guess What, no callback and no compensation
Business response:
Thanks for the feedback, Dana. Our prices are set up and determined by the industry standard and we are on the low end of most companies. Although we try to build our business model to make every customer happy, we know its not possible to please everyone. All feedback is forwarded to the correct department to review as we are always looking for ways to improve. Thank you for giving us the opportunity to service you and we hope to do business with you again. As always please call us with any concerns, questions or comments.
I was offered 100% maintenance check up but t all they did was check the blower motor they did not service the whole unit nor did they even look at the air.ducts.
A little pricey.
0
They missed a leak in my heat pump which let all the Freon out. They returned and fixed the leak for free, but I still had to pay for the extra Freon that leaked out. That was 400 dollars I did not need to spend. Nice people, but an expensive mistake.
Nothing