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Van Cadillac of Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
100 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional, efficient, and timely work. Friendly and very clean.
Business response:
Thank you for the great feedback! We're glad to hear that you found the service professional, efficient, and timely. It's also wonderful to know that the team's friendliness and the cleanliness of the facility stood out to you. We appreciate you taking the time to share your experience!
Did everything over the phone when we got there? Everything was perfect. Really nice people to deal with. We were there a little bit longer than we wanted to be, but not too bad. I'm one of those like to get in write a check and leave. So it took a little longer than I wanted. But the good thing is we got to stop and eat Whataburger.
Business response:
Thank you for sharing your experience! We're glad everything was ready when you arrived and that our team made the process smooth. We appreciate your patience and hope the Whataburger stop was a nice bonus!
Great job with both ev and ICE vehicles!
Business response:
Thank you for your feedback! We're thrilled to hear that we're providing great service for both electric vehicles (EVs) and internal combustion engine (ICE) vehicles. We appreciate your support and look forward to assisting you with all your vehicle needs in the future!
No customer drop offs. I was surprised that your dealership didn't stock the small part that I needed.
Business response:
Thank you for sharing your experience. We appreciate your comments about customer drop-offs as well, and we're continually exploring ways to enhance convenience for everyone who visits our dealership. If there's anything else we can assist with in the future, please don't hesitate to reach out.
Guy's at Van Chevy do a great job. John G. is well experienced at his job.
Business response:
Thank you for the great feedback! We're thrilled to hear that John and the team at Van Chevrolet are providing excellent service. We're lucky to have such experienced and dedicated staff. We look forward to seeing you again!
I enjoyed the whole experience. Everything went as expected.
Business response:
Thank you for sharing your feedback! We're so glad to hear that your experience was smooth and everything went as expected. We truly appreciate your support and look forward to serving you again in the future!
I had excellent t service. Everything was handled in a very timely manner. Thanks so much. John Huber my service advisor ordered my parts n got them in one day which was awesome. Got me back in action in 2 days.
Business response:
Thank you for your great feedback! We're so glad to hear that everything was handled promptly and that your service advisor was able to get your parts in quickly. It's great to know we got you back on the road in just two days. We appreciate your support and look forward to helping you again in the future!
Kimberly, Jonathan and Gary did an outstanding job installing my new running boards on my new Chev Traverse Midnight Edition
Business response:
Thank you for sharing your positive experience! We're glad to hear Kimberly, Jonathan, and Gary did an outstanding job installing your new running boards on your Chevy Traverse Midnight Edition. We appreciate you recognizing their hard work and look forward to assisting you again!
When I reached the garage, I learned that one of the services that I had wanted doneservicing my vehicle's transmissionrequired leaving it for two days, so it could be performance tested. That was at odds with what the service scheduler had told me when I made my appointment. Being without a vehicle for days creates several problems. I suspect that many of the dealership's other customers would appreciate advance warning of requirements such as that and others that could cause problems. The firm's schedulers should have a li... read more
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and miscommunication you experienced regarding your transmission service. We understand how disruptive it can be to be without a vehicle, and we agree that providing clear expectations in advance is essential. Your point about having detailed service prerequisites and timelines available during scheduling is well taken. We are currently reviewing our scheduling process to ensure that customers are fully informed of time require... read more
Frequently asked questions about Van Cadillac of Kansas City
How is Van Cadillac of Kansas City rated?
Van Cadillac of Kansas City has a 4.5 star rating with 1,847 reviews.
When is Van Cadillac of Kansas City open?
Van Cadillac of Kansas City is closed now. It will open tomorrow at 7:00 a.m.